Cisco CNA Course Facilitator

The Workforce and Professional Education Department at Ocean County College is a leading training provider dedicated to preparing individuals for successful careers in the field of Cisco networking concepts. We are currently seeking a dynamic and experienced Cisco Certified Network Associate Course Facilitator to join our team and contribute to the success of our students.

Course Facilitators are responsible for overseeing and supporting students working through self-paced content in our Cisco Certified Network Associate program. The successful candidate will provide guidance, mentorship, and assistance to students as they navigate the course materials, ensuring they stay on track and achieve their learning goals.

Course Facilitators will utilize sound educational practices towards the academic development of each program student and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. This position also oversees student development and graded assignments, submitting progress reports regularly to the WPE office.

Classification: Workforce & Professional Education Course Facilitator

Hourly Rate: $34/hour. Work schedule is approximately 2 hours per week. Additional hours must be authorized in advance by supervisor.

1. Monitor student progress and engagement through the learning management system (LMS).
2. Proactively reach out to students who may be falling behind or struggling with the course content.
3. Provide regular feedback on assignments and projects, ensuring timely and constructive responses.
4. Facilitate virtual office hours, discussion forums, and study groups to foster a collaborative learning environment.
5. Encourage and motivate students to stay engaged and committed to their learning journey.
6. Provide detailed, actionable feedback to help students improve their skills and understanding.
7. Track and report on student performance and progression to the program director.
8. Maintain accurate records of student attendance, grades, and communications.
9. Answer all student questions as they arise to ensure student understanding and completion of assignments.
10. Related duties, initiatives and projects as assigned.

1. Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is preferred.
2. Minimum of 2 years of experience in networking, including hands-on experience with Cisco routers, switches, and other network devices.
3. Must possess active Cisco Certified Network Associate (CCNA) certification.
4. Additional Cisco certifications (e.g., CCNP, CCIE) are a plus.
5. Prior teaching, tutoring, or mentoring experience.
6. Ability to use common software programs (MS Word/Excel/Outlook/Power Point etc.)
7. Excellent verbal and written communication skills.
8. Great interpersonal skills.

1. Master's degree in Information Technology, Computer Science, or a related field.