Project Coordinator II

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

Job Title: Implementation Specialist II: Home Comfort (Heat Pump) Program Coordinator

Job Description:

This position will support the TRC implementation of residential energy efficiency and the Home Comfort program on Long Island. The Home Comfort Program Coordinator position draws on related industry experience and residential HVAC/heat pump system project knowledge, with Quality Installation working knowledge to ensure consistent program implementation and trade ally (partner) support. Strong time management skills, ability to prioritize, effectively communicate, and professionally represent our electric utility client will be needed for the candidate to succeed in our multi-faceted environment. Candidates will need to be focused on meeting and exceeding key performance indicators and directly impacting the performance of the program.

The Home Comfort Program Coordinator will be responsible for supporting daily program operations and serves the main point of contact for participating partners and acts as a liaison with dealer/distributors, manufacturer's, local management, planning, and internal program teams. The program coordinator is responsible for project reviews and processing, provides partner support with project submittals and Manual J reports, contributes to program outreach, works with and supports internal and external program resources. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals/objectives. Ability to provide on site training resources to participating partners to increase their production and accuracy.

Responsibilities will also include raising industry awareness and participation from the trades/distributors as needed to meet program goals. This includes outreach to HVAC contractors, distributors, and related industry partners to increase program awareness, support recruitment efforts and activities needed for program participation goals. This includes contractor recruitment efforts, program presentations to the industry, trades, residential consumers, and various utility events and forums.

Responsibilities include, but are not limited to:

Supporting the implementation and integrity of Home Comfort and combination projects:

• Understanding and application of principles, concepts, practices, and standards. Working knowledge of industry and company practices.
• Provide timely partner support with commitment to customer satisfaction.
• Participate in internal and external trainings.
• Participate in marketing events and program collateral development.
• Work with internal teams and partners to facilitate project submittals and review of documentation required for processing and project completions.
• Support weekly Open House events.
• Present program details to audiences for recruitment, training, and participation requirements.
• Work in a collaborative manner with utility client to ensure program meets all contractual obligations with a high level of customer satisfaction.
• Utilize our customer relationship management (CRM) database for project reviews and processing requirements.
• Identify and attend industry functions and meetings for recruitment and awareness efforts.

Basic Qualifications:

Business acumen to include a working knowledge and understanding of HVAC industry marketing, and operational functions required to make sound program recommendations. Ability to create presentations and related program collateral for presentation to TRC management, clients, and industry trades.

• Strong written and verbal communication skills.
• Microsoft software experience, including Word, Excel, Outlook, PowerPoint.
• Ability to learn, understand and apply energy efficiency principles and mathematical models.
• Ability to multi-task to support concurrent priorities.
• Aptitude to effectively communicate, schedule meetings, and track tasks through completion.
• Proven ability to perform well in a team environment.
• Applicant will be required to have a valid NYS driver's license and a safe driving history.
• Must be available off hours and weekends as needed to support events on an as-needed basis

Desired skills:

• Demonstrated success in developing and maintaining customer, client, and vendor relationships with a high level of satisfaction.
• Professional presence with desire to improve processes and exceed program savings goals.
• Experience with using modeling industry software and/or Manual J software.
• Strong time management skills and a demonstrated ability to work in an independent manner and as part of a team.
• Aptitude for Microsoft Dynamics or other related CRM software.
• Aptitude for Microsoft SharePoint.
• Possess current industry certifications or training.

Typical Minimums:

• A related degree from an accredited college in a related discipline, or equivalent experience/combined education

Benefits*: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.