You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Variable, Schedule: Exempt Position Summary The Sr. Training Specialist - Support Services (EVS) is responsible for coordinating and managing processes related to staff training and development, staff retention improvement activities, patient experience and satisfaction as well as regulatory compliance training. Develops procedures and leads and/or contributes to department quality initiatives and programs.
Responsibilities
- Researches, coordinates and implements core training programs and systems (cleaning and disinfection practices, protocols, auditing tools, competencies, job aides, in-services, skills labs, etc.).
- Develops and utilizes appropriate evaluation systems to measure effectiveness of educational activities and uses feedback to adjust programs accordingly in collaberation with Training Manager.
- Provides comprehensive oversight of new hires throughout the onboarding and training process.
- Provides the initial department assessment, evaluating the new hire's willingness and ability to learn and display competencies to perform the assigned tasks.
- Interfaces with human potential and department managers to ensure successful organizational and departmental orientation as well as technical training of assigned job responsibilities consistent with best practice.
- Proactively handles any improvement opportunities or concerns. Leads or participates in performance improvement projects and process improvement efforts.
Requirements
- Associates degree (communication, adult education, training or related field); equivalent work experience will be considered
- Three (3) years of experience in EVS or other Acute Care support services such as Nutrition Services
- Experience training team members
- Designated trainer for Certified Health Care Environmental Services Technician (T-CHEST) or must obtain within 6 months of placement in the job
- Certified Surgical Cleaning Technician (T-CSCT) or must obtain within 6 months of placement in the job
- Serve Safe Certified or must obtain within 6 months of placement in the job.
- Employee must provide automobile for use in their work and the employee must be able to comply with MHS Policy on Vehicle Use, Employee Owned. Policy available on request
Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare?
- Belonging: We work to create a true sense of belonging for all our caregivers
- Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
- Market leadership: Washington state's largest community-based, locally governed health system
- Employee-centric: Named Forbes "America's Best Employers by State" in 2023
- Technology: "Most Wired"health caresystem 15 years in a row
- Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
- Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn
Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $52,154.00 - $75,029.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
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