Business Support Specialist I, UMKC Information Services, 92152

UMKC IS Support Services Department

The UMKC IS Support Services department is looking for an organized, reliable Business Support Specialist who can successfully manage multiple tasks in a fast-paced environment and has the ability to work well with others.

This position will work at the front desk to greet customers and take possession of IT deliveries. They will help place orders, track deliveries, and notify technicians when orders are ready to deploy to customers.

Successful applicants will be proactive, detail oriented, self-starters with strong customer service skills, a willingness to work in a team environment, and a desire to work with new technology products and services. Duties include but are not limited to:

1. Logistics support for incoming deliveries

2. Perform a variety office support activities including ordering supplies, organizing procard statements, and maintaining adequate stock of departmental supplies and equipment.

3. Assist with purchasing, tracking, and maintaining inventory of mobile devices for campus

4. Assist with greeting walk-up customers and directing them to the appropriate help

5. Assist in coordinating campus reimbursement system for computer repairs

6. Organize and support annual IS uniform orders

8:00am - 5:00pm, Monday through Friday

* Strong customer service skills with a willingness to work in a team environment

* Must have excellent verbal and written communication skills

* Must have excellent organizational skills

* Associates degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary

* Two years of experience in Information Technology or related field.

Experience in acquisition of IT products and services

Up to $20.00/hr commensurate with education, experience, and internal equity.

Open until filled, review of applications to begin immediately.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.