IT Client Services Supervisor
Shockwave Medical | |
United States, California, Santa Clara | |
5403 Betsy Ross Drive (Show on map) | |
Sep 05, 2024 | |
Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. As the Client Services Supervisor, you will be responsible for overseeing all aspects of our Client Services operations. You will lead a team of support technicians and representatives to ensure the timely resolution of technical issues and the delivery of exceptional customer service. This role requires a tactical mindset, strong leadership abilities, and a deep understanding of helpdesk best practices. Essential Job Functions
Requirements
Location: This position is located within Costa Rica, with occasional travel required to other company sites or client locations as needed.
Benefits
Shockwave Medical offers competitive total compensation packages in line with market requirements. |