Student Development Specialist

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and/or Experience:

• Master's degree in education, academic advising, student affairs, or related field OR a Bachelor's degree plus a minimum of two years of experience in a job-related field may be substituted for the degree requirements, upon approval of the qualifications review committee.

Preferred Education and/or Experience:

• Experience in higher education settings and experience with complex database systems, specifically Boss, Banner, DegreeWorks, and Workday Student.

Job Duties and Responsibilities:

Advise:

• Serve as a student advocate to help ensure student success using holistic advising theory;

• Develop, maintain, and appropriately handle multiple complex tasks including applicant and student databases;

• Manage the student advising for CBHHS current and prospective students with a particular focus on pre-admitted students until the transition to the appropriate academic program advisor;

• Provide advising appointments in the format most accessible to students, including in person, via phone, or online;

• Work with late admission students to ensure class schedules for the semester;

• Serve as essential personnel (remotely) during university closure due to inclement weather in order to prevent disruption of services to students;

• Ability to advise student organizational groups within CBHHS as appropriate;

• Assist with the development and maintenance of advising and retention programs.

Collaborate:

• Work closely with Admissions to recruit prospective students, including participation in large scale events and advising on-site or prior to events such as Discovery Day;

• Work closely with the Learning Center, the Care Team, and Student Support Specialists (social work team) to provide tutoring, coaching, and supportive services for students;

• Assist with special events, recruitment efforts, and retention functions;

• Work with faculty and program directors to track program changes and ensure changes to degree plans are included in advising;

• Work with the Director of Student Services and the AVC for Academic Affairs to identify the need for additional course sections in core courses, scheduling concerns with concurrent classes, need for transcript articulation and test scores.

Manage Data:

• Navigate and work in all student technology systems including Boss, DegreeWorks, Image Now, and Workday Student;

• Manage student advising files for the transition from Degree Works to Student Workday;

• Maintain advising assignments in BOSS (similar systems) and facilitate a seamless transition from professional advisor to faculty advisors;

• Track student scholarship, enrollment, and progression data.

Other Duties:

• Manage all assigned projects;

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of student advising and/or student services;

• Knowledge of Internet and conventional office technology tools is required, including but not limited to email, Internet search engines, and software applications such as Word, Excel, and WordPress;

• Excellent written and verbal communication skills;

• Ability to work sensitively with diverse audiences, including students, the public, faculty, staff, and administrators;

• Strong communication skills across a variety of media formats and helps to develop and maintain content for web pages and social media venues;

• Ability to adapt to and apply new technology;

• Strong problem-solving skills;

• Ability to self-initiate project tasks after accepting an assignment under general supervision;

• Ability to travel in state. Reliable transportation is required;

• Knowledge of confidentially sensitive information regarding student, college, and record information;

• Ability to work a flexible work schedule which may include nights and weekends;

• Ability to use customer service initiatives with clients and the campus community;

• Ability to appropriately handle multiple complex tasks that have been concurrently assigned with accuracy, attention to detail, and meet supervisor expectations;

• Ability to complete assigned tasks in a timely manner and within established deadlines;

• Ability to maintain ongoing communication with supervisor regarding job assignments, deadlines, scheduled appointment and all other activities linked to job performance;

• Interact professionally as a role model and collaborate within professional boundaries with staff, students, administration, and internal/ external agency representatives.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.