About the Role:
Are
you a proactive team player with excellent training skills and a passion for
client support? If so, we have a great opportunity for you to join Yardi's Public
Housing team as a Consultant. In this role, you will provide training, assist
with software implementations, and build strong, long-term relationships with
our public housing clients.
What You'll Do:
* Perform
complex system and business process reviews and other service reviews to
identify inefficient processes and make sound recommendations for client
productivity gains
* Use
your strong teaching skills to effectively train clients, manage software
integrations, maintenance and updates in collaboration in clients
* Research,
analyze and resolve software functionality and reporting problems for clients
* Use
your strong interpersonal skills and positive attitude to establish rapport
with clients, build sustaining alliances and influence beneficial outcomes
* Collaborate
with management and peers to address complex client requests and resolve issues
* Perform
data mapping, conversions and provide other support aligned to successful
software deployment
* Determine
and document solutions and best practices to contribute to a solutions
repository
* Focus
on best practices and provide recommendations to clients regarding ancillary
products and services that align with our client's business and operational
needs and goals
* Advise
and institute best practices relevant to clients and the application of Yardi
products
* Provide
recommendations and informed direction to clients regarding ancillary products
and services that align with client business and operational needs and goals
* Be
part of a strong team and work internally with analysts, designers, developers,
sales, and marketing teams with a focus on meeting and exceeding client
expectations and maintaining optimum levels of customer service support
Who You Are:
* Bachelor's
degree in Business, Finance, Math, or Computer Science or other equivalent
degree or experience in the property management industry
* 5
years of experience working with Public Housing or equivalent consulting
experience interacting with customers.
* Prior
experience working with ERP systems
* Awesome
written and verbal communication skills
* Confidence
and the ability to positively influence clients, peers and management
* High
comfort level troubleshooting and problem-solving issues
* A
love for organization and the ability to effectively manage multiple projects
* Great
people skills and a desire to work in a team-oriented environment
* Critical
thinking skills - you are strategic and are comfortable challenging assumptions
and recommending the implementation of new ideas and strategies
* Ability
to travel up to 85% on weekdays
Real Estate runs on Yardi. About
Us:
Yardi pioneers the property tech
industry by seamlessly blending 40 years of tradition with forward-thinking
innovation. We've created a team of over 9,000 employees in over 40 locations
around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi
is more than just a software company - we are dedicated to creating a positive
impact in our communities. Annually, Yardi extends philanthropic support to
organizations chosen by our employees. Our team has contributed to over 350
nonprofits globally, demonstrating our commitment to various causes and
communities.
Our
award-winning culture, consistently recognized by Glassdoor's prestigious
"Best Place to Work", fosters support, collaboration, and growth. We
prioritize your well-being with comprehensive benefits, including 100% paid
employee medical premiums, company profit-sharing plan, and flexible work
arrangements.
If
you're passionate about helping clients succeed and thrive in the public
housing sector, we invite you to join our team and make a meaningful impact!
#TeamYardi
#YardiCareers
Annual
compensation range $89,600 -100,800
All
submissions for open positions should be received through Yardi's applicant
portal, accessed from Yardi's corporate website.
EOE/Race/Gender/Disability/Vets
*lr
Yardi Systems
Oct 28, 2024