Sr Customer Service Rep - FT WAYNE, IN
 Lincare Holdings | |
 United States, Indiana, Fort Wayne | |
 Sep 30, 2024 | |
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This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.
Job Responsibilities: * Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel * Actively participates in the training of all Customer Service personnel including new hires * Monitors the flow of orders to and from the Customer Service Department * Deletes, correct, or re-enters patient orders as deemed necessary * Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel | |