Temporary ITS Trainee

Grade: A66

The link below will give you information about the University's "T"

salary structure.

Learn more about the "T" salary structure.

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Summary:

This temporary 12-month position is an entry-level, part-time IT trainee experience that will assist in supporting the Temple University ITS Department in its mission to provide customer-focused technological support, resources, and innovative solutions to students, faculty, staff, alumni, retirees, emeriti, vendors, guests, and community members. Trainees will experience and receive training from multiple divisions in the ITS Department, including, but not limited to, The Digital Equity Center, The Computer Recycling Center, and the ITS TSC, among others. Performs other duties as assigned.

Required Education & Experience:

Some related computer/technical experience. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

* Documented strengths in written, oral, and interpersonal communication.

* Documented strengths in customer service, in-person and telephone skills, along with the ability to interact with a diverse group of students, faculty, staff, guest and community members

* Solid working knowledge of PC and Mac system configuration, troubleshooting, and hardware and software installation

* Strong working knowledge of Microsoft Office: Word, Excel, PowerPoint, Outlook, and Teams

* Ability to work weekends, if necessary.

This position requires a background check.'

This position is Onsite

This is a Temporary Position

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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