Sr. Learning and Development Specialist

Expected Hourly Pay Rate:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Essential Duties And Responsibilities

Within a team environment, this position will perform the following responsibilities:

Training Design and Evaluation (50%)

• Conduct thorough learning needs analysis to identify skill gaps and learning requirements across various departments. Collaborate with leadership and subject matter experts to define learning objectives and align them with CCRC's business priorities.
• Collaborate with the L&D Manager and leadership teams to design and deliver leadership development programs that enhance managerial skills and promote a culture of continuous learning and growth.
• Develop comprehensive learning programs that address the identified needs of different programs. Design and create engaging learning materials, such as presentations, e-learning modules, videos, and job aids, using various instructional methods and technologies.
• Collaborate in the evaluation strategies required to assess the effectiveness of learning programs. Analyze feedback and metrics to continuously improve learning initiatives and ensure they align with business needs and employee development objectives.
• Work closely with department leadership and subject matter experts to gather input, ensure alignment, and collaborate on the design and delivery of learning programs. Develop strong relationships within the programs to meet their learning and development needs effectively and efficiently.

Training Instruction and Coordination (45%)

• Facilitate learning sessions, workshops, and seminars to deliver engaging and impactful learning experiences. Utilize a variety of instructional techniques to accommodate different learning styles and maximize knowledge retention.
• Manage CCRC's Learning Management System in Workday, including content creation and maintenance, user management, and reporting. Stay updated on emerging LMS trends and technologies to enhance training delivery and user experience.
• Contribute to the overall learning and development strategy by staying informed about industry trends, best practices, and emerging technologies. Make recommendations for innovative approaches to enhance staff development.

Miscellaneous Responsibilities (5%)

• Partner with departments to identify subject matter experts to assist with "train-the-trainer" opportunities.
• Perform other duties and responsibilities as assigned.

Non-Essential Duties And Responsibilities

These duties include tasks that are required and comprise less than 5% of daily functions for this job:

• Participate in departmental, agency and professional meetings and workgroups as assigned.
• Other duties as assigned.

Job Specifications

Minimum Required

• Education: Bachelor's degree in Human Resources, Organizational Psychology, Instructional Design, or a related field or equivalent combination of education and/or experience.
• Experience: Minimum of 5 years of experience in Learning & Development or similar role, preferably in a Senior level. History of managing, designing, developing, coordinating, and conducting training programs.
• Technical Requirements:
  • Technical Requirements - Must have advanced knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, and Outlook e-mail. Ability to type 50+ wpm.

• Travel: Automobile, current auto insurance, current California Driver's License and DMV clearance required. Minimal travel in CA required.
  • Travel to CCRC's San Bernardino office may be required on a monthly and/or as needed basis.
  • Travel to CCRC's Victorville office may be required on a bi-monthly and/or as-needed basis.
  • Travel to CCRC's the Antelope Valley office may be as needed.

• Work Schedule: full time or part time, typical work hours and shifts, days of week, and whether overtime is expected. Ex. Ability to work a non-traditional work schedule including early mornings, late evenings, and weekends.
• Work environment: Hybrid work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.

Please view the full job flyer here: Sr. LD Specialist Job Flyer

Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:

Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).

Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)

MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.

Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)

CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)

Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.