Program Implementation Specialist

Charlie's Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus.

With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays.
• Pre-tax commuter benefits, and onsite parking.
• Coverage under State Sick Leave.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details:

• $25.00 - $28.00 per hour Dependent on Experience and Location of Role
• Potential 90-day performance-based raise
• Yearly review with possibility of increase based on performance and tenure

The Role

The Program Implementation Specialist will be reporting to the Contract Admin Supervisor and will be supporting the Sales team. This role will include implementing pricing requests, troubleshooting questions as they pertain to program and/or contract business, evaluating margin, updating internal pricing methodologies, and calculating rebates. As the Program Implementation Specialist, your main responsibilities will be maintaining and supporting external and internal resources and pricing databases for the Sales team, as well as customer portals.

Essential Responsibilities Include, but Not Limited To

• Runs reports and evaluates the data related to high amount purchase orders.
• Calculates weekly bids, and update pricing on bids/PAD codes weekly or as needed.
• Maintains conversion bids, and updates customer portals as needed.
• Creates new bids, PAD codes, and group pricing for program customers.
• Pulls and analyzes customer sales data and calculates rebates based on customer rebate agreement for program customers.
• Efficiently extracts necessary data from Tableau and Bosanova to compile reports for related tasks and duties.
• Responds to internal and external customers for custom reporting.
• Provides analysis and details as needed for different program business performance reviews.
• Provides support during new customer and/or new regions implementation and rollout.
• Coordinates with DC team to establish pricing, margin review, and improvements needed for program business.
• Collaborates with internal teams to map proper GL codes for contract compliance.
• Must work positively and collaboratively between multiple departments and/or divisions to problem solve as needed.
• Collaborates with external partners as needed for pricing, reporting, and rebates.

Required Skills and Experience

• Must have intermediate level experience with Microsoft Suite, particularly with Excel with validations and formula creation.
• Must have basic understanding of contract terminology.
• Must observe and follow proper safety procedures; report potentially unsafe conditions.
• Ability to work as part of a team in a fast-paced work environment and a willingness to help all members of the department.
• Excellent verbal and written communication skills.
• Basic interpersonal skills for building and maintaining professional relationships.
• Strong organizational and time management skills with some supervision.
• Ability to follow a script to complete daily, weekly and irregular tasks.
• Strong decision-making skills and ability to handle complex situations.
• Ability to work independently with a high level of awareness of company strategic goals.
• Demonstrated ability to work independently as well as learn from others.
• Ability and willingness to embrace change and drive process improvements, including adapting to new technologies and tools.
  
  

Preferred Skills and Experience

• AS400 experience preferred.
• Produce knowledge a plus!
• Intermediate level of experience with data analysis is preferred
• Any experience in pricing/reporting calculations
• Previous experience with Tableau and associated reporting features.

Hear from Charlie's employees

Supplemental Information

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer.

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