Branch Sales Associate

Branch Sales Associate

Location: Medford, NY

Role: Full-Time

Pay Range: $19-23

Position: Full time, day shift opportunity with great benefit options

Mission: At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values...safety, integrity, teamwork, innovation, service-minded, and community oriented.

Job Responsibilities:

• Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.
• Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.
• Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.
• Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.
• Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Sales Promotion: Promote sales and special offers to customers, upsell products when appropriate, and identify opportunities to cross-sell related items.
• Safety Compliance: Adhere to safety protocols and ensure a clean and organized sales counter area. Maintain a safe working environment for both customers and colleagues.
• Documentation: Accurately complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.

Requirements:

• High School diploma or GED required
• Forklift Experience
• Minimum 2-3 years of warehouse operational experience
• Experience in the HVAC or similar industry supporting parts and material is preferred, but not required
• Good communication (written and oral) and interpersonal skills
• Basic computer skills
• Proven commitment to customer service and a safe work environment
• Must be team-oriented and willing to work with a diverse group of co-workers
• Pre-employment Background and Drug Screen required for all hires
• Full-time role, with a great benefits package, PTO, Paid Sick Time, Education Tuition Reimbursement and annual incentive plan

Learn more about our company and team at www.carrierenterprise.com and www.watsco.com.

EEO Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants based on merit, qualifications and competence.