Patient Service Tech - Emergency Department

Now hiring Patient Service Tech

Focus on ensuring positive patient experience through provision of high touch compassionate, patient centered care that includes regular rounding, room refreshing, and attention to personal cares at bedtime with the use of focused communication techniques. This role builds on a foundation of creating and maintaining personal connections and relationships through shared responsibility, trust, and excellent communication with a goal of minimizing anxiety and reducing suffering. Summary of Minor Duties: Performs specific patient care duties of an Inpatient Nurse Technician (443200133) under the direction of a licensed Nurse and/or performs specific support procedures for the operation of a Nursing or Clinical Department if competency based orientation is completed

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us:

Full Time - Exempt: No
• Job is based Presbyterian Hospital
• Work hours: Varied Days and Hours
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

Nursing student who has completed a basic clinical skills lab preferred.

• Education: High School Diploma/ GED
• Nursing student who has completed a basic clinical skills lab preferred.
• Certified Nursing Assistant or military equivalent; or at least 6 months hospital or long-term care experience in a similar role

• Rounds on patients and families frequently to assess and address personal needs, concerns or comfort related issues. Reports information to responsible nurse for resolution when necessary.
• Focuses on enhancement of comfort measures of patients
• Assists with patients that require extra attention or service recovery
• Validates patient and family understanding of areas of communication board within their scope of responsibility
• Participates in the nutritional well being of patients through tray delivery, assistance with patient set-up and feeding. Accurately records input and output.
• Assists with activities of comfort in preparation for a restful night of sleep while in the hospital.
• Applies oxygen delivery devices as ordered without altering settings or determining rates. Assists patients with portable or wall oxygen, and assures proper storage of E cylinders.
• Assist with application and removal of restraints under the direction of an RN.
• Documents all care provided in the appropriate place in the patient record. Uses the computerized documentation system at the skill level commensurate with the responsibilities included in this description.
• Delivers specimens to Laboratory, Microbiology and Pathology.
• Insures cleanliness of patient room and associated areas; includes removal of trash, soiled linens and excessive equipment not in use. Provides for a safe environment.
• Stocks medical supplies, linens and paper goods. Processes broken equipment as directed.
• Communicates information pertinent to the end of shift summation before leaving the unit.
• Performs specific patient care under the direction of licensed professional nurse as training specific to unit with appropriate competency based orientation completed.
• Performs other functions as required.

We offer more than the standard benefits!

For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services:

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity

Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

#NCS123