Customer Success Track- Morningstar Development Program
Morningstar, Inc. | |
United States, Illinois, Chicago | |
22 West Washington Street (Show on map) | |
Sep 30, 2024 | |
The Program: At Morningstar, we want people who are smart, creative, hard-working, curious, and passionate about their work. We hire all majors, including liberal arts, as we appreciate the different perspectives they bring to our company. We built the Morningstar Development Program to prepare recent college graduates for successful, long-term careers here at Morningstar. Throughout this two-year program, you will be placed in a cohort where you'll receive ongoing career development, networking, mentoring, training opportunities, apprenticeship program opportunities, and exposure to different areas of the business to help you succeed at Morningstar. We are accepting applicants with less than 2 years of full-time work experience. While we look for individuals who have an interest in investing, we welcome all fields of study. All positions are based in our Chicago office. We are seeking Customer Success Onboarding Specialist (CSOS) for Morningstar Direct as part of the Customer Success Track. The CSOS's primary responsibility is onboarding new clients and setting them up for immediate success by facilitating the implementation process for new accounts. As an CSOS, you will educate new customers, implement client workflows, and ensure smooth adoption of our products and services. Morningstar prioritizes delivering an amazing customer experience and this is the first step in the process. This role is based in Chicago, IL.
Requirements:
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. |