Branch Services Manager - Brea
Sumitomo Mitsui Banking Corporation (SMBC) | |
United States, California, Brea | |
Sep 07, 2024 | |
JOB SUMMARY:
Manages the operational, control, and service delivery functions performed in assigned branch location in support of the Regions and Areas located in the office. Coordinates with centralized processing and other service departments to insure timely resolution to customer inquiries. Insures high quality service delivery to all customers who interact through a branch office. Maintains staffing levels appropriate to the work, anticipating shortages and coordinating for coverage as necessary, and participating in further centralization efforts. May be assigned as Relationship Manager to a small group of accounts. PRINCIPAL DUTIES & RESPONSIBILITIES:
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