Field Services Administrator-Dispatcher, Remote, Part time
The Heil Co | |
United States, Texas, Austin | |
Sep 07, 2024 | |
Environmental Solutions Group encompasses industry-leading brands - Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, Soft-Pak, and Parts Central - to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support. Our mission, "Improving Lives," drives us to make a significant difference, both in the marketplace and in the lives of our employees and their communities. For more information, visitwww.doveresg.com. Operating Company: Environmental Solutions Group - 3rd Eye Location: Remote Reports to: Field Service Manager Department: Field Service POSITION SUMMARY: This position will be responsible for receiving incoming calls, creating service tickets based on incoming call request, managing incoming service tickets, completing job estimates, and requesting purchase orders for customers, for multiple Environmental Solutions Group (ESG) Operating Companies. This person, additionally, will be handling various tasks and providing support for the site leadership team, including but not limited to general site and office duties. ESSENTIAL JOB FUNCTIONS INCLUDE:
JOB SPECIFICATIONS:
Requirements: Education: Requires a High School diploma or GED. Knowledge: Requires ability to understand general arithmetic; ability to write in an understandable manner; understand verbal or written instructions; ability to read and understand instructions, lists and billing materials; use PC based applications, including Mainstar, Outlook, and Microsoft Office, knowledge normally acquired through high school or equivalent experience. Mental: Requires normal attention with periods of high concentration intermittently to operate machinery approximately 50% of time. Physical: Requires sitting/standing approximately 95%, lifting to 40 pounds approximately 5% of time. Audible Demands: Requires ability to follow verbal instructions and to hear for safety purposes. Visual: Requires the ability to visually observe essential functions for satisfactory job performance and safety; color and depth perception required. Environmental: Involves exposure to plant environments with the presence of dust, fumes, noise, and fluctuating temperatures due to lack of climate control. Note: Supersedes All Preceding Job Descriptions: The above job description is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions or requirements. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Job Function : Administrative; Other |