Office Assistant

We are looking for a competent and efficient office assistant for part time/full time.

Job Responsibilities:

1. Reviews, audits, and processes a variety of transactions in accordance with applicable rules and regulations. Corrects or requests re-submittal of transactions in accordance with county policies.

2. Performs a variety of audit and fiscal functions related to benefits, such as determining actual premiums collected against premiums due; collecting payments; posting transactions; and calculating and recommending claims for payment.

3. Counsels, advises, assists, and explains complex policies, procedures, practices, and local, state, and federal regulations to employees, clients, and the general public;

4. Researches and responds to problems and complaints.

5. Administers disbursement of benefits, and services by considering options, consulting

alternative sources and determines payments, billings, fees, repayment amounts and

processing transactions based on varying conditions; compares, interprets, and contrasts options.

6. Monitors and ensures compliance with all applicable laws and regulations.

7. Interviews patients, clients, the public, voters, employees, and others to determine conditions and eligibility.

8. Contacts, collects, and responds to outside sources to obtain and/or verify information that may influence action.

9. Prepares and maintains a wide variety of detailed documents, reports, case histories, and financial, medical, and legal records.

10. Maintains examines, and reviews complex files, applications, registrations, medical charts, or supporting documents for completeness and accuracy, and compliance with a variety of rules, policies, and regulations. Provides written and oral justification for action selected.

11. Interprets and applies technical and procedural information.

12. Compares, interprets, and contrasts options. Acts as an advocate in resolving problems. Ascertains the nature of the problem, and reviews the determination to ensure compliance with contracts or documents. Explains the outcome of the problem resolution process.

13. Trains and presents to others details on policies and procedures, laws and regulations.

14. Determines and obtains any additional information required. Recommends approval/denial of the qualifying event based on supporting documents.

15. Some positions, as their primary function, may type verbatim testimony and minutes of hearings and meetings.

REQUIREMENTS:
• Clear and friendly phone skills
• Able to maintain professionalism
• Basic computer skills
• Ability to communicate professionally, clearly, and effectively both orally and in written
• Detail-oriented
• Ability to comply with policies and guidelines
• Ability to perform routine clerical tasks
• Ability to work independently with direction