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Digital Strategy Consultant

WEX, Inc.
life insurance, paid time off, tuition reimbursement
United States, Massachusetts, Boston
Oct 19, 2024

*Remote Opportunity*

About the Role

It's a really exciting time to be part of the WEX Digital Team - we're growing our strategy, product, and portfolio teams in order to build the Artificial Intelligence (AI) and digital platforms of the future. You'll be in the thick of the action, helping define our commercial, product, and tech AI strategy to outline how we efficiently drive growth and deliver products that delight our consumers. From general analysis to deep dives on market trends, your work will have an immediate impact on our roadmaps. We are looking for team members who are excited by discovery and want to contribute to building out a nimble, dynamic, and innovative digital organization.

We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. The ideal candidate will have a willingness to roll-up their sleeves and approach problems with a "can-do" attitude. Frequently, our team is tasked with structuring/solving ambiguous questions for various commercial, product, and technology partners, and therefore we are looking to add a motivated, resourceful team member that can iterate quickly/have a big impact. Consider applying for this role if you do well in startup environments, but want the scale/reach of a large, established public company

As the Digital Strategy Consultant , you will serve as a trusted member of our matrixed AI-team, reporting into our Sr. Director of AI as part of our Digital Strategy & Operations function. You'll be developing and applying your analytical, interpersonal, and business management skills from day one at a very exciting time for WEX as we determine and implement our overall AI Strategy.

How You'll Make an Impact

AI Strategy Definition, Value Identification, and Implementation:

  • Understand and translate corporate and business strategy into an aligned enterprise AI strategy

  • Partner with commercial, product, and tech partners on AI use case identification, owning validation and valuation of opportunities to drive portfolio prioritization ("the what")

  • Partner with Product and Data Science team to drive AI innovation idea generation, validate opportunities and value potential to narrow in on the top growth opportunities for both AI-native products + how we transform current products with AI

  • Partner with AI Platforms team to determine and recommend build / buy / partner path forward for prioritized opportunities

  • For prioritized opportunities and use cases, drive business case definition in partnership with finance and key initiative owners

  • Partner with leadership and finance partners to communicate progress and measure value creation around AI strategy and goals

AI Competitive & Market Intelligence:

  • Take charge of identifying information sources, gathering and interpreting data, executing analysis, and synthesizing facts into solutions that drive change

  • Deep-dive into WEX's unique challenges, driving towards an understanding of key market opportunities, consumer expectations and experiences, and competitor benchmarking

  • Perform quarterly AI-oriented, LOB marketplace and competitor assessments holistically covering new & emerging opportunities or threats to WEX's current products and offerings

  • Lead AI-focused research initiatives to identify and interpret trends and patterns, highlighting areas of focus to accelerate our AI goals and ambitions

Communication and Collaboration

  • Effectively communicate findings with all audiences, including senior leaders, in a structured manner including development of Board-level materials on a quarterly basis

  • Articulate AI concepts and strategies to stakeholders at all levels, including non-technical audiences

  • Collaborate across the organization, from product to commercial to IT and data science teams to achieve strategic goals.

Experience You'll Bring

  • 3-5 years of experience in a large, cross-functional strategy function and/or consulting background

  • A solid team player who's also an independent thinker

  • A robust analytical skill set, an endless curiosity and a penchant for thinking about "art of the possible"; excitement and commitment to staying abreast of emerging AI technologies and methodologies

  • Understanding of AI and machine learning technologies, including their practical applications and limitations in order to identify highest value use cases.

  • Understanding of ethical considerations in AI, including bias, privacy, and security.

  • Ability to break down and solve problems through quantitative thinking and analysis

  • A strong sense of ownership in your work

  • Deadline-driven, organized and able to multitask

  • Hunger to sprint/hustle from one project to the next, and iterate quickly

  • Strong verbal, written and presentation skills, ability to communicate cross-functionally and to leadership level

  • Comfortable with ambiguous, ever-changing situations

  • Excited by building out an innovative and nimble, commercial, digital and product-centric AI strategy in accordance with Chief Digital Office's vision

Nice to have

  • Knowledge and understanding of data science principles, data management, and data governance

  • Knowledge of AI development tools and platforms

  • Experience flexing and pivoting responsibilities to support growing organization

  • Financial Acumen

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $115,000.00 - $153,000.00
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