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Call Center Student Worker - DHSI Grant Funded

University of St. Francis
United States, Illinois, Joliet
500 Wilcox Street (Show on map)
Nov 05, 2024
Posting Information
First Section


Job Title Call Center Student Worker - DHSI Grant Funded
Position Number XXXXXX-XX
Organizational Unit Call Center - Joliet IL
Posting Number SP0841-16
Notice of Nondiscrimination
The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF's Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https://www.stfrancis.edu/titleix/ or contact the Title IX Coordinator at TitleIX@stfrancis.edu.
Requirements


Responsibilities

  • Represent USF by providing outbound phone services to prospective students, current students, and alum. (Communication)
  • Assist in supporting annual fundraising campaigns by providing outbound phone services. (Communication)
  • Provide accurate data entry in Banner system. (Technology)
  • Assist in maintaining various department reports as needed. (Professionalism)
  • Perform clerical, and other miscellaneous duties as assigned. (Professionalism)


Qualifications

  • Excellent verbal and written communication skills
  • Previous work experience in a customer service related position.
  • Knowledge of Microsoft Word and Excel programs.
  • Detail-oriented, able to function independently, self-starter.
  • Ability to work accurately in a fast-paced environment.
  • Excellent computer navigational, data entry and typing skills.
  • Current student, minimum 2.5 GPA.
  • Federal work study eligibility highly preferred.
  • Ability to perform physical requirements of the position.
  • Willingness to support the Catholic and Franciscan values of the university.

Pay Rate Hourly 15.00
Hours / Week up to 20
Close Date
Quick Link https://stfrancis.peopleadmin.com/postings/5378
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