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Patient Care Technician-Unit Secretary - 5E Neuro/Stroke/Tele - Days

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Chicago
Sep 10, 2024

Position Highlights:

  • Sign on bonus: none
  • Position: Patient Care Technician-Unit Secretary - 5E Neuro/Stroke/Tele - Days
  • Location: Chicago
  • Full Time
  • Hours: 7a-730p; every other weekend and rotating holidays required
  • Required Travel: None

What you will need:

  • CNA certification orSuccessful completion of an accredited nursing assistant training course orminimum six months of previous patient care experience or equivalent or completion of one nursing clinical rotation
  • American Heart Association CPR Certification
  • High school graduate or equivalent
  • Ability to interact effectively with others
  • Ability to uphold confidentiality standards appropriately
  • Must communicate effectively (both written and verbally), be organized and self directed
  • One year Nursing Assistant experience or comparable experience preferred.
  • Secretarial and computer knowledge is desirable; computer entry, and simple math.
  • Ability to effectively handle stress
  • Ability to handle confidentiality appropriately

JOB SUMMARY

The Patient Care Technician-Unit Secretary provides clinical and secretarial support for the Nursing Unit. This role assists the Nurse Manager and Unit Charge Nurse in maintaining efficient function of the unit in carrying out patient care and other related duties.

This role performs tasks related to the functioning of the Nursing Unit and the provision of patient care under the direction of the Charge or Resource Nurse. They promote positive public relations through courteous interactions with patients, families, staff and physicians.

RESPONSIBILITIES

Essential Functions

Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all Swedish policies and procedures

  • Answers the unit phone in a polite manner identifying self and unit.
  • Performs secretarial duties for the nursing unit including but not limited to admitting patients to the unit census; greeting families and visitors and directing them to the patient room during visiting hours, ordering supplies and equipment as directed, assisting the charge nurse in preparing nurse assignments for the oncoming shift.
  • Assists in orientation of new Patient Care Technician-Unit Secretaries to the unit.
  • May be reassigned to another area or asked to function as a Unit Secretary as needed.
  • Performs cardiac monitoring duties if trained as a monitor tech as directed by the Charge RN or Manager.
  • Is expected to answer call lights by manager or Charge Nurse.
  • Maintains a clean and safe environment

Other Functions

Performs other related duties as assigned or requested.

PATIENT CARE/AGE SPECIFIC RESPONSIBILITIES AND QUALIFICATIONS

Patient Care Technician-Unit Secretaries working in specialty areas possess knowledge of procedures specific to that patient population including age specific needs., Each unit is responsible for providing specific credentialing.

MANAGEMENT RESPONSIBILITY

N/A

INTERNAL AND EXTERNAL CONTACTS

  • First contact with visitors, medical staff
  • Daily contact with patients, Nursing Staff and other department personnel
  • Telephone contact for all inquiries on the Unit
  • Relatives
  • Patient care related equipment

ENVIRONMENT

  • Standing, walking, bending frequently
  • May lift heavy objects up to 100 lbs.
  • May be in an upright position and moving about most of the working time
  • Use of computer
  • Potential for exposure to chemicals, airborne diseases, blood and bodily fluids
  • Risk of injury by violent patient

The above statements are intended to describe the general nature and level of work performed by employees assigned to the classification. They are not intended to be as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities
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