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Sales Operations Analyst

MongoDB
parental leave, paid time off, 401(k)
United States, Massachusetts, Boston
Nov 05, 2024

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere-on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.


About the job

We are looking for someone who has the technical chops to own our data queries and reporting, the analytical skills to define robust metrics, and the business mind to translate data into meaningful stories to drive action within our partner sales org. This role will be based out of our Boston or New York City offices.


You will have the opportunity to

  • Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
  • Get insights and experience first-hand how an effective, fast-paced organization operates through learning about Go-To-Market/sales processes, collaboration, and tools
  • Establish a strong network of peers and mentors
  • Gain insight into a technology industry that is rapidly transforming


Responsibilities

  • Work closely with our partner sales team, analyzing the business and advising leaders with a data-centric approach
  • Writing Advanced SQL queries to automate reporting and provide accurate data
  • Develop Tableau and Salesforce dashboards to surface key metrics that drive the business
  • Play a vital role the partner commissions process and resolve queries related to commissions
  • Salesforce record management - ensure partner data is reflected accurately in our system of record and resolve queries related to partner crediting
  • Working with internal customers across different time zones
  • Request triage and prioritization
  • Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release
  • Reviewing SQL code work for accuracy and functionality
  • Keeping up-to-date with industry trends and technology developments


Requirements

  • 2+ years of work experience in an analytical role of a sales operations, revenue operations, or FP&A teams for Tech SaaS B2B companies
  • Strong SQL proficiency
  • Experienced in managing end-to-end analytics projects, from developing business cases and collaborating with stakeholders to delivering successful outcomes such as analyses, dashboards, models, or training materials
  • Ability to articulate data-driven insights to diverse audiences, including senior leadership
  • Meticulous attention to detail with a focus on process improvement
  • highly skilled with Google Suite or Microsoft Office products
  • Prior experience working with Salesforce.com and familiarity with the Opportunity flow, Sales Process, Account structure, searching, editing records.
  • Excellent communication skills
  • Bachelor's degree or higher in Operations, Business, Project Management, Engineering
  • Positive energy and growth mindset


To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB's base salary range for this role in the U.S. is:
$73,000 $143,000 USD
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