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Mortgage Loan Processor II

Cadence Bank
United States, Missouri, Springfield
Sep 30, 2024
Description

What The Role Is

Under general supervision, the Mortgage Loan Processor 1 is to ensure the timely and accurate packaging for submission to underwriting of all mortgage loans originated by Mortgage Loan Officers.

How You will Make an Impact

Review the mortgage loan application file and assist with input and updating of information in LOS.

Request and/or collect required documentation from borrower(s) or others necessary to complete credit file.

Validate the documents received for each file, verifying the accuracy and completeness of each document.

Ensure all documentation is complete, accurate, verified and complies with regulatory, agency and company policies and guidelines.

Collect fees from borrower(s) as required at the appropriate time, i.e. credit report fee, appraisal fee, etc.

Order credit report, appraisal, title, homeowners and flood insurance or other documents and services, as applicable.

Pro-actively communicate file status to borrower(s), Mortgage Loan Officer and other staff as required to ensure excellent customer service and maintain current and accurate pipeline.

Prepare and submit complete file to Underwriting for credit decision in timely manner to ensure closing date is met.

Assist with obtaining any necessary closing conditions and coordinating the loan closing.

Manage a pipeline of loans to meet company standards for quantity, quality, and Best Practice guidelines.

Cancel files as necessary.

Provide training support and guidance to other processors and mortgage staff as necessary.

Who You Are

Knowledge and experience using a mortgage LOS, MS Word, Excel and email. Imaging experience a plus.

Ability to meet strict time deadlines and work independently.

Detail oriented and able to follow set guidelines.

Knowledge of automated underwriting and agency guidelines including but not limited to FNMA, FHA, VA and USDA.

Ability to communicate effectively, both orally and in writing, and provide excellent customer service in person and on the phone.

Minimum 3 years processing and/or mortgage experience required.

Works cooperatively with others.

Regular and reliable attendance.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Qualifications
Education
High School (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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