EVS Manager - 827077

Coordinating and supporting all activities of the Environmental Services Department:

• Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate to the age and/or cultural diversity of the customer served in his/her assigned area.
• Maintains required core competencies.
• Complies with set Policies and Procedures (i.e. name tag, dress code, parking, smoking, etc.)
• Trains staff and maintains position descriptions and performance evaluations.
• Plans and adjusts staffing without undue overtime.
• Minimizes price increases to run an efficient operation.
• Performs regular inspections of patient, public, and private areas.
• Maintains and accounts for inventory of Environmental Services equipment, and supplies.
• Develops methods for implementing and monitoring standards of performance to bring about improvement.
• Works closely with nursing and other staff to ensure patient rooms are clean and sanitized to standards.
• Develops standardized cleaning schedules for all assigned areas.
• Utilizes orientation, in-services, programs, and individual counseling to develop competent Environmental Services Staff.
• Implements policies and procedures for department operations.
• Demonstrates good communication skills with staff, employees, and patients.
• Maintains an environment that is sanitary, attractive, and in an orderly condition.
• Serves as a role model in attending required courses, meetings, and in pursuing lifelong learning.
• Supervises, coordinates, and/or participates in performing various tasks.
• Maintains current records on each employee to monitor completion of orientation, health safety, in-services and continuing education.
• Administers employee evaluations accurately and in a timely manner, documenting employee's strengths and developmental needs.
• In charge of department interviewing, hiring, counseling, suspension, probation, and termination processes.

COMMUNICATION AND INTERPERSONAL EXPECTATIONS:

• Demonstrates communication skills necessary to interact with persons of varying age and/or cultures.
• Answers telephone as assigned, routes calls or takes messages appropriately.
• Supports the Mission and Philosophy of the hospital and the Department. Demonstrates an understanding and application of these policies.
• Respects confidentiality.
• Utilizes chain of command appropriately to resolve issues.

QUALITY IMPROVEMENT / LEGAL COMPLIANCE:

A. Quality Improvement

• Participates in hospital quality activities as required.

• Participates in department quality activities as required.
• The employee will adhere to organizational/-departmental customer service standards.

B. Demonstrates understanding of Legal Compliance issues and their responsibilities for same.

• Participates in yearly legal compliance training.
• Explains departmental chain of command.

• Explains purpose of Legal Compliance Hotline and utilizes if indicated.
• Participates in departmental Legal Compliance plan.
• Attends Orientation/Re-Orientation

• Completes Annual Department Competencies

PROFESSIONAL DEVELOPMENT:

A. Promotes positive public relations for the department and the hospital.

• Presents self in a professional manner; assists in community service programs as requested.

B. Attends required department meetings, in-services and educational programs.

Education

Required:

High School

Licenses & Certifications

Required:

C-Heartsaver