Student Support Assistant, Mental Health Support Grant

The Student Support Assistant plays a crucial role in providing administrative and logistical support to counseling professionals at Stark State College. This position will assist counselors in ensuring the smooth operation of counseling programs, handling administrative tasks, providing support to students seeking assistance, and providing referrals to community partners. This is a grant-funded, part-time temporary position. This position is a temporary position that works up to June 30, 2025.

Who We Are:
The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success - for both our employees and our students - is the result.

We value diversity in backgrounds and experiences and strive to provide an environment that makes students, faculty, staff and community feel welcome and valued.

You'll Be a Great Fit If:

• You are skilled in managing and maintaining students records, ensuring accuracy and confidentiality.
• You enjoy assisting students with completing intake forms, completing paperwork, and providing initial information to students regarding counseling services, procedures, and available resources.
• You possess great skill in compiling data and generating reports related to counseling activities, such as student demographics, attendance, and outcomes.
• You are comfortable participating in team meetings and providing input and feedback on program development and improvement initiatives.

• Managing and maintaining student records
• Scheduling appointments and follow-up sessions in accordance with counselor availability
• Handling phone calls, emails, and other correspondence, directing inquiries to the appropriate counselor or community referral
• Providing initial information to students regarding counseling services, procedures, and available resources
• Assisting with presentations or group sessions
• Assisting with fostering community partnerships for facilitating campus referrals

• A minimum of an associate's degree in psychology, counseling, social work, or directly-related field, with a bachelor's degree in one of the same fields preferred.
• Previous experience in a similar role, preferably in a counseling or mental health setting
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent communication and interpersonal skills, with a compassionate and empathetic demeanor
• Proficiency in basic computer applications such as Microsoft Office Site and electronic health record systems
• Knowledge of ethical and legal guidelines governing counseling practices and client confidentiality
• Ability to work independently with minimal supervision and as part of a collaborative team

In order to improve hiring efficiency, be more responsive, and help us find the best candidates Stark State has implemented the use of a few recruiting tools such as Qualifi and Skill Survey. You may hear from us through one of these platforms during the recruitment process.

Qualifi is a cloud-based phone interviewing platform. Think of this like traditional phone interviews, but faster - allowing us to be more responsive to you, the applicant.

Checking candidates' references for multiple top candidates provides a valuable means of verifying skills and experience represented in resumes and interviews. SkillSurvey Reference, a cloud-based, data-driven solution allows us to access relevant feedback from references provided by our candidates. The chosen references receive job-specific surveys on at least 26 critical behaviors and skills. These behavioral competencies have been scientifically studied and have been shown to correlate with work outcomes.

Stark State College utilizes E-Verify to ensure compliance with applicable employment eligibility laws. E-Verify is an electronic system used to confirm the employment eligibility of new hires. This process will be conducted in accordance with I-9 verification and will be done promptly upon hire for all incoming employees. To understand what E-Verify is and how it works please visit E-Verify.

Should you have any questions regarding your application or our recruiting and hiring process, please reach out to HR@starkstate.edu.