Field Service Technician

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Lube-Tech provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2024 USA Great Place to Work certified company:

A position that is: Hourly, Full time, Mon-Fri

With top-tier benefits starting DAY ONE including:

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays

Exclusive role benefits:

• Stylish company provided uniforms and personal protective equipment
• Paid comprehensive on-the-job training
• Company phone and tablet provided
• A company provided vehicle
• Company provided tools and personal protective equipment
• Career advancement opportunities

HOW YOU WILL CONTRIBUTE TO OUR TEAM (Overview & Key Responsibilities):

The Field Service Technician for Lube-Tech's Vehicle Wash division will service and install a variety of vehicle wash equipment. The Field Service Technician will interact with customers daily regarding their equipment, provide excellent customer service, and accurately provide information regarding service or repair while building and maintaining professional relationships. The primary purpose of this role is to provide preventative and repair services, but implementation support will also be provided by this role when needed.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Perform diagnostic analysis and repairs on state-of-the-art vehicle wash equipment.
• Assist in the installation of new vehicle wash equipment as necessary.
• Perform scheduled preventative maintenance.
• Maintain an accurate inventory of parts on company-provided vehicle.
• Maintain tools and test equipment in a professional manner.
• Observe internal and external process', policies, and procedures governing service delivery.
• Consult with customers on operation and maintenance of equipment.
• Other tasks and duties as assigned.
• Occasional overnight travel.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education High School Diploma or GED required.

Preferred Experience and/or Training

• Experience servicing Vehicle Wash equipment
• Experience troubleshooting and repairing Mechanical, Electrical/Electronic, Pneumatic, and Hydraulic Systems
• Experience with Programmable Logic Controller (PLC) compute devices
• Experience with electrical circuits, both low & high voltage
• Proficient with Microsoft Office | Smartsheet | Service Pro
• Licenses/Certificates Valid Driver's License
• Technology/Equipment Familiarity utilizing Mobile Phones and Tablets

PHYSICAL AND MENTAL DEMANDS:

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Ability to lift 50lbs independently. Work independently and with a team. Communicate verbally and through writing.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Will be at various customers servicing and installing equipment, work locations and hazards will vary.

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.