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Management Assistant

Ampcus, Inc
United States, Tennessee, Rockford
Sep 10, 2024

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Management Assistant

Location(s): Rockford, TN

Position Description:

* Completes assigned day-to-day tasks, of different kind.

* May assist in preparing annual budgets, and completes analysis of monthly budget activity.

* Schedules appointments and meetings, and writes respective minutes and protocols.

* Coordinates and establishes all travel arrangements, and reconciles travel and expense reports.

* Answers, screens, and places phone calls, and manages in- and outbound correspondence.

* Monitors all information flow, including maintaining paper and electronic files.

* Prepares presentations, reports, statistical charts and briefings.

* Assists in integration of new office technologies and systems as appropriate.

Impacts:


  • Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately.
  • Thinking and portfolio of acting options cover a number of routines, and latitude is permitted to address topics with appropriate processes.
  • Unexpected situations, however, typically needs technical assistance or authorization.
  • Positions are expected to cope effectively with multiple choice situations in number of assigned processes and routines.
  • Thinking is about applying or even adapting the "right" procedure to a process or an issue arising.


Key Responsibilities:


  • Deliver full range service in a defined and focused technical or administrative area of work, while clear input / output relations and generic and /or work specific guidelines, procedures are given or available. Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience, in specialized processes, techniques and systems used in office environment. Position operates major parts or full spectrum of dedicated specialized standard software packages. Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers.
  • Deliver a limited range of practical, technical, operative and/or clerical processes within an area of work. Knowledge of standardized work routines and methods, general facts and information is necessary, usually acquired through training on the job.
  • Position operates with dedicated, limited range of user interfaces or functionalities in standardized software programs, strictly related to their specific processes.
  • Customer Services functions gather and file information gained in routine customer contact calls.
  • Higher level: Handling inbound calls, in basic 1st level support situations, while handling majority of request in the basis of given procedures.
  • Lower level: Outbound calls, operating with given frame of structured information requested.


Experience:


  • 2 year vocational training + up to 1 year experience needed


Knowledge:


  • Basic knowledge and experience of principles, procedures, work routines and skills in the related field of work, gained through structured and focused two-year vocational training period.


Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.

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