Epic Willow Systems Analyst III

SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview
A System Analyst III is a senior level position in the System Analyst job family. A person in this position will be required to work with and across teams of analysts to provide advanced level support for their customers. Performs advanced system configuration changes and maintenance to support the lifecycle of the application. Recommends design enhancements and changes for complex systems. Required to mentor other staff and lead teams.

What you will do

• Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
• Identifies, analyzes and resolves data and system issues of advanced complexity.
• Works independently and leads small teams in support of team initiatives and projects.
• Gathers requirements, develops specifications prepares and reviews documentation.
• Develops, validates and executes comprehensive test plans.
• Performs 24/7 on call support if applicable.
• Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors and colleagues.
• May be considered the Subject Matter Expert in their area of application or domain.
• Educates and coaches other team members.
• May be required to travel to/from and work in the various CHOP locations, including patient care areas.
• May be required to travel for mandatory certifications.
• May be designated a "Health Care Worker"
• May be required to represent DTS and/or present to various Hospital Clinical and/or Operations committees.
• Understand and comply with all enterprise and DTS departmental information security policies, procedures and standards.
• Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
• Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Education Qualifications

• Bachelor's Degree Required
• Bachelor's Degree Computer Science, IS, Business, or Healthcare Preferred

Certification

• Epic Willow certification preferred

Experience Qualifications

• At least two (2) years experience working within a healthcare environment and within Information Systems. Required
• At least three (3) years working within a healthcare environment and within Information Systems Preferred

Skills and Abilities

• Excellent communication and teamwork skills.
• Advanced critical thinking, problem-solving and troubleshooting skills.
• Proficient skills in Microsoft Office products.
• Ability to facilitate meetings with senior leaders and cross functional groups
• Advanced documentation skills
• Mentoring and teaching of staff

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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