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Customer Service - Billing - Clearwater, FL

Lincare Holdings
United States, Florida, Clearwater
Oct 04, 2024
* Contacts payers for medical claims status, followup denials, or partial payments
* Obtains payer requirements for timely adjudication of claims
* Files claims with appropriate documentation attached
* Pursues, maintains, and communicates medical coverage/guideline changes/updates
* Processes all incoming and outgoing correspondence as assigned
* Verifies, adjusts, and updates Accounts Receivable (A/R) according to correspondence received from insurance company
* Helps facilitate interoffice communication on error and denial trends
* Initiates the review/appeals process on disputed claims
* Researches credit balances and initiates refunds as required
* Documents all activity in customer's computer account
* Answers Accounts Receivable phone inquiries
* Works assigned RBCO reports
* Available to assist other PACs with questions or collection needs
* Acts as liaison between staff and management
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