Coordinator, School Relations

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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1. Territory Management and Planning (25%)

Work independently and proactively to create and track an individualized recruitment and strategic plan based on targeted enrollment goals for assigned territories. Tracks progress toward goals and determines interventions and supports accordingly. Meets students where they are, traveling via personal, rental, assigned, or university vehicle to recruitment locations, requiring flexibility to work weekends and evenings as needed. Minimal out of state recruitment travel can arise and will be notified in advance.

Manages recruitment territory, with a focus on Sunnyside Unified School District (SUSD) and other assigned Arizona schools, with occasional travel to other parts of Arizona or nationally. Creates proactive initiatives, recruitment plans and activities that educate students and supporters on the opportunities available at University of Arizona through one-on-one conversations, provided and developed presentations, or tabling to audiences that vary in size and scope. Maintains active communication with supervisors and team regarding activities, territories, and needs.

2. Communication and Outreach (30%)

Actively and independently leads engagement with prospective students, counselors, parents and other constituents regarding the admission and enrollment process, procedures and related academic information. Supports directives and initiatives for the Arizona Recruitment team and the Office of Undergraduate Admissions recruitment efforts. This role involves a high level of SMS text, email, phone correspondence with active engagement and timely follow up required. Accurately records engagement, interactions, and work, successfully navigating multiple university systems of record and client relation management systems. Engages in a high level of customer service and student support, seeking out proactive opportunities to support students and their recruitment territory through the enrollment journey.

3. Strategic Recruitment (30%)

Serves as a resource specialist for communication of complex and sensitive information with respect to application, scholarship/financial aid, residency determination, academic requirements, and admission to the University. Advises students interpreting pathways to Arizona regarding academics, funding, admission, and opportunities, and utilizes excellent presentation, communication, and story telling abilities. Fosters relationships with SUSD community, schools, students, and stakeholders. Proactively seeks to understand the needs of the SUSD community and other territory assignments in order to meet recruitment goals. Creates and utilizes materials such as flyers, power points, and other resources to meet their territory needs and assist students in their path to Arizona investigates student issues, helps find solutions, and brings attention to supervisor as needed.

4. Relationship Building (15%)

Manages Sunnyside Unified School District (SUSD) relationship. Plans and collaborates with counselors, administrators, SUSD and university stakeholders. Develops and carries out activities with a focus on increasing a college-going culture. Communicates and partners with Arizona campus colleagues and departments in order to support SUSD enrollment and successfully carry out recruitment activities and programming.

Knowledge, Skills, Abilities:

• Skill for helping students in a higher education setting.
• Strong oral and written communication skills, public speaking, and presentation skills.
• Knowledge of diversity, equity, inclusion, and cultural competence principles.
• Ability to collaborate with colleagues to effectively manage competing job responsibilities.
• Ability to work independently and proactively to meet position goals and deadlines.
• Ability to maintain a high levels of customer service, and meet students where they are.
• Excellent time management and organizational skills.
• Skill in building relationships with educators, professionals, students, and families.
• Ability to follow laws and guiding principles of recruitment work, including FERPA regulations.

Physical and Environmental Requirements

• Ability to lift up to 20lbs

• Bachelor's degree or equivalent advanced learning attained through professional-level experience required.
• Minimum of 3 years of relevant work experience is required.
• Must have a valid driver's license, a reliable personal vehicle, and the ability to drive according to the University Fleet Safety Policy.

• Bilingual spoken and conversational Spanish.