Clinical Coordinator II - RN

Columbia University
United States, New York, New York
Oct 30, 2024
Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: 9am - 5pm Building: Neurological Institute Salary Range: 100,000.00 - 115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary The division of Neuro-Oncology in the department of Neurology at the CUIMC is currently seeking a Clinical Coordinator II - RN Navigator. The Clinical Coordinator II - RN Navigator will work under the supervision of the NP Clinical Manager in caring for patients with various Neuro-Oncology diseases, and to coordinate care with multi-disciplinary specialists. Responsibilities Navigating the patient and family across settings and specialties according to the patient care plan Bridging gaps between various specialists, services, points of care encountered by the patient/family Coordinating expedited new patient visits and facilitating obtaining as well as reviewing of necessary records Serving as a consistent primarily contact for patient/family Serves as a constant point of contact through care continuum in collaboration with the admin team and per the direction of the providers as needed Perform other duties per direction of providers (MD/NPs) ACCESS: NEW PATIENT ACCESS Working closely with the scheduling team to coordinate timely first visit that includes assisting with new patient record review and triaging to appropriate consult/specialty Facilitate and assist with collection of patient medical records, pathology slides, and images in preparation for first visit and corresponding with provider with review of gathered records Navigation for neurosurgery patients, particularly the inpatient/outpatient transition, and helping coordination for new outpatients MEDICAL: CARE COORDINATION AND PATIENT REFERRAL * Navigating care with multidisciplinary team including facilitating appointments with and access to providers outside of neurology or Columbia (including with radiation oncology, neurosurgery, heme-oncology, and with other specialties) * Attends and participates in weekly multi-disciplinary tumor board meetings * Anticipates and/or identifies potential logistical, financial, personal barriers to patient adherence to visit schedule and therapeutic plan;makes other care team members aware and interfaces with family members and any relevant internal and external providers to troubleshoot/develop a plan to minimize or eliminate obstacles * Free drug program assistance with MERCK/BMS and coordinate with third party vendor * Miscellaneous clinical tasks per direction of MD/NPs EDUCATION PATIENT/FAMILY: Provides patient/family educational resources based on assessment findings relevant to teaching learning topics, styles and the identification of special needs and preferences Provides patient/family with materials related to disease, treatment, potential adverse effects, symptom self-identification and management, parameters for distinguishing between what can be self-managed and what requires disease team intervention Makes follow up contacts (e.g. by phone, email and visit) to ensure patient/family understanding of the plan of care, evaluated adherence levels and reinforced education provided Documents patient/family response to information provided and communicates to the appropriate clinical team members Coaches patient/family through diagnostic and therapeutic experiences to minimize anxiety and ensure adherence to medical plan; provides warm handoffs at various points but maintains contact with patient/family and point of care managers as patients move along the continuum Minimum Qualifications Bachelor's degree or equivalent in education and experience, plus four years of related experience as a Registered Nurse Must have a current New York State Registered Nurse license and board certification CPR/BLS certified Preferred Qualifications * Neurology or Neuro-Oncology experience in nursing * Experience in supporting people with cancer and their families. * Good communication skills and understands care coordination across disciplines. * Excellent communication and organizational skills and a collaborative team approach to patient care. * Bilingual (Spanish) Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.