Operations Support Specialist-Nursing Professional Development

Position Highlights:

• Sign on bonus: (if applicable)
• Position: Departmental Business Analyst
• Location: Evanston, IL
• Full Time: 40 hours per week
• Hours: Monday-Friday, [hours and flexible work schedules]
• Required Travel:

A Brief Overview:
The Departmental Business Analyst is responsible for analyzing and optimizing business processes, data, and workflows. This role coordinates and supports education programs and services offered by the Department of Nursing Professional Development and Advancement. Serve as prime customer service representative and key contact for all on-line and in-person classes, including American Heart Association Courses. Provides administrative support to the NPDA Department's System VP, System Directors, Directors, System Program Managers, Clinical Nurse Practice Specialists, Clinical Nurse Educators and BLS/ACLS/PALs Coordinators. Assists with the clinical nursing student clinical rotations, facilitating onboarding for both the unlicensed and licensed nursing students. Assist in the data entry for NDNQI to support our Magnet designation requirements.

What you will do:

• Assists with coordinating the onboarding of non-employees and entering information into Workday
• Provides administrative support for RN and PCT orientation and skills including women's and critical care.
• Coordinates logistics for setting up meetings/conferences/educational programs, including room reservations, room set up, creating program announcement flyers, archiving attendance records, ordering catering as appropriate, organizing any materials required for the programs/meeting including obtaining parking passes.
• Provides Administrative Assistance to the VP, System Directors, System Program Managers, Directors, Clinical Nurse Practice Specialists, Clinical Nurse Educators, and the BLS/ACLS/PALs coordinators within the system department of NPDA.
• Assist the BLS coordinator with scheduling AHA BLS classes, maintaining BLS course files and the instructor data base.
• Creates and administers survey tools using LMS, Word, and electronic survey software (Survey Monkey): tabulate surveys and evaluation outcomes for NPDR: Assists educators to organize, communicate and present survey data results.
• Performs periodic and scheduled report analysis for NPDA departmental activities including advanced reporting and data analysis (compliance, department level training, spreadsheet templates.)
• Assist with input of data for NDNQI (National Database for Nursing Quality Indicators).
• Organize, plan, schedule and maintain records related to Nursing Student Clinical experience including assigning and tracking online learning/Epic training classes as needed, vaccinations and terminating students in the Human Resources Management System upon completion of their clinical experience.
• Maintain department supplies and coordinates purchase requests from initiation until obtained in the department.

What you will need:

• Bachelor's Degree in either Human Resources Management or Business Administration/Management

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities