Patient Services Coord. II- Part Time
Massachusetts General Hospital | |
United States, Massachusetts, Somerville | |
440 Foley Street (Show on map) | |
Sep 11, 2024 | |
Description
May include duties and responsibilities of the Patient Services Coordinator, Level I, as well as:
* Assists in the orientation and training of new support staff members. * Prints necessary control sheets, patient identifiers and exam associated documents * Scans appropriate documents in the RIS * Conducts assessment using Epic * Monitors failed scheduled patient appointments using Epic * Troubleshoots problems with customer service issues. * Performs all other related tasks which would facilitate the flow of patients through the practice or which would enhance the quality of service to patients * Additional duties as required Schedule: 24 hours (4 x 6 hour days): Monday, Tuesday, Friday, Saturday 8 am - 2:30p 24 hours(3 x 8 hour days): Monday, Friday 6:30am-3pm, Saturday 8am-4:30p Qualifications
* Ability to maintain customer service standards and work with minimal supervision * Outstanding interpersonal skills * Ability to function independently as well as with a team * Strong problem solving skills
* Basic computer skills knowledge required * Ability to work independently EEO StatementMassachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location
:
MA-Somerville-MGH Assembly Row
Work Locations
:
MGH Assembly Row
399 Revolution Drive
Somerville
02145 Job
:
Administrative Support
Organization
:
Massachusetts General Hospital(MGH)
Schedule
:
Part-time
Standard Hours
:
24
Shift
:
Rotating
Posted Shift Description
:
Schedule:
24 hours (4 x 6 hour days): Monday, Tuesday, Friday, Saturday 8 am - 2:30p 24 hours(3 x 8 hour days): Monday, Friday 6:30am-3pm, Saturday 8am-4:30p Employee Status
:
Regular
Recruiting Department
:
MGH Imaging
Job Posting
:
Sep 11, 2024
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