Job Overview:
Responsible for the preparation of and delivery of infant feedings within the Neonatal Intensive Care Unit including human milk, complex formulas, and ready to feed formulas. Calculates recipes for all standard infant feedings as outlined per department policies. Maintains adequate inventory of ingredients and supplies required for the preparation of infant feedings. Maintains sanitation of the infant feeding room, adhering to standards established by regulatory agencies and department policy. Maintains and operates equipment used to prepare infant feedings including tracking of temperatures of refrigerators and freezers used to store human milk and prepared infant feedings. Reports problems with products or
equipment to appropriate supervisor in a timely manner. Communicates with the medical team, nursing staff, and unit dietitian to make certain feeding recipes orders are correct. Stores and handles all human milk according departmental policy. Participates in training staff in proper handling and preparation of infant feedings. Participates in improvement processes within the infant feeding room as needed. Assists in training staff on handling of newer products or procedures as needed. Assists with stocking, cleaning, unit clerk coverage, laundry, and other unit duties when not preparing formula. This position performs unit coordinator duties and responsibilities. Requires interpersonal skills to communicate with respect and compassion to customers. This position may perform non-direct paitent care activities as assigned or requested.
Job Requirements:
High School Degree
Able to read, write, and perform necessary mathematical tasks at a high school level or above
Experience Customer Service and Formula Preparation
Job Responsibilities:
Properly receives in maternal breast milk/donor breast milk into the Timeless Medical Womens and Infant System (referred to as Timeless from here on out). Receives, verifies and manages feeding orders into Timeless.
Follows proper policies and procedures regarding storage, rotation and preparation of milk/formula. Wears proper attire while preparing feeds. Prepares feedings using aseptic technique. Follows prescribed recipes. Delivers feeds to designated area.
Completes stocking of unit each shift. Maintains unit well. Keeps clutter to a minimum in hallway by cleaning equipment and beds in a timely manner.
Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction. Reports patient related information to RN in a timely manner. Works in collaboration with all members of the health care team. Functions well in the role of Unit Clerk.
Demonstrates ability to appropriately respond to and prioritize work. Responds appropriately to emergency situations (i.e., Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies, and procedures. Maintains a safe environment. Reports safety hazards to appropriate personnel. Complies with infection control policies. Performs computer down time procedures according to unit/TriHealth guidelines.
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Rarely
Pushing - Occasionally
Reaching - Frequently
Reading - Consistently
Sitting - Frequently
Standing - Frequently
Stooping - Occasionally
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS...
* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
* Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
* Offer patients and guests priority when waiting (lines, elevators)
* Work on improving quality, safety, and service
Respect: ALWAYS...
* Respect cultural and spiritual differences and honor individual preferences.
* Respect everyone's opinion and contribution, regardless of title/role.
* Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
* Value the time of others by striving to be on time, prepared and actively participating.
* Pick up trash, ensuring the physical environment is clean and safe.
* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
* Acknowledge wins and frequently thank team members and others for contributions.
* Show courtesy and compassion with customers, team members and the community |
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TriHealth
Nov 11, 2024 