MS365 Cloud Engineer II (RapidScale)
 Cox Communications | |
$85,500.00 - $128,300.00 / yr
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parental leave, paid time off, paid holidays, sick time, 401(k)
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 United States, North Carolina, Raleigh | |
| 301 Hillsborough Street (Show on map) | |
 Sep 11, 2024 | |
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About Us:
RapidScale is one of the fastest growing Cloud Computing companies in the industry. The company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications. The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise "Flex Pod" cloud stack. Job Summary: The Microsoft 365 Cloud Engineer II will support organizations in their effort to migrate into Microsoft 365 and or upgrade their existing 365 services. The successful candidate will have strong knowledge of the Microsoft 365 platform and services, proven service configuration and troubleshooting skills, as well as knowledge of on-prem Exchange and Active Directory services. The engineer will provide hands-on implementation tasks and support for Microsoft 365 migrations including design, architecture, configuration, migration best practices, and strategies to support operational KPIs. The engineer will support the Project Manager and Lead Engineers in gathering and analyzing requirements, solution design, and execution of the migration, while delivering high customer satisfaction. Additionally, the candidate must possess strong creative, communication, and collaboration skills. They will work very closely with end customers, Lead Cloud Engineers, and the Project Management Office (PMO) for all new implementations. The position will be a key factor in providing a great customer experience pre and post implementation. The engineer will be a technical escalation point for customers undergoing migrations who need assistance in their projects as well as support escalations needing additional assistance. Technical Skill Requirements Qualifications:
Duties and Responsibilities: (Essential Duties include but are not limited to):
EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED: The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily. Reasonable amounts of training are provided. Educational & Skills Requirements:
Needed Attributes:
Inter-Relationships: Ability to work within a cooperative team environment as well as perform assignments autonomously. This position will require working with several departments and different personalities. Working Environment: Fast paced, positive, high energy environment. Can have high levels of stress due to deadlines and necessity of quick response times. Security and Compliance Requirements: All positions at Rapidscale have role based levels of access to networks, systems, customer, and company information. Information Security is a top priority and access granted is limited to only necessary systems and information required to perform the expected job responsibilities. In this position, as an employee, you are required to protect and maintain the integrity of our company and customer information. These protections include information assets including customer and company information for any PHI, PII, billing, contact, and other related personal or proprietary information. USD 85,500.00 - 128,300.00 per year Compensation: Compensation includes a base salary of $85,500.00 - $128,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. | |