Director of Gift Revenue Operations

Join us at our convenient location at 41 Centerra Parkway in Lebanon, NH, where you'll find a perfect balance of on-site engagement and remote flexibility. With a typical expectation of 1-2 days per month in the office, you'll have ample opportunity to collaborate face-to-face while enjoying the comfort of remote work on other days. During peak audit periods, a bit more time on-site might be needed, ensuring we meet our goals seamlessly. Living within commutable distance to Hanover, NH, is preferred, allowing you to integrate smoothly into our team and community.

Lebanon, NH

The Director of Gift Revenue Operations oversees the strategic management, leads the operational execution of gift revenue processing, financial management, data analysis, and compliance related to philanthropic support of Dartmouth.

In this role, you'll lead and mentor a dynamic team, drive financial management and compliance, and leverage data analysis to enhance our fundraising efforts. Enjoy the flexibility of working from the office 1-2 days per month while contributing to a cause that supports Dartmouth's students. Your efforts will directly support financial aid, helping over half of our undergraduates access world-class education. Be part of a dedicated team at the heart of Dartmouth's mission, ensuring every gift helps provide exceptional opportunities for our students.

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Please note this position is not visa sponsorship eligible.

Team Leadership and Service Management:
Supervises and leads the gift revenue operations team, fostering a culture of collaboration, innovation, and accountability. Responsible for coaching, professional development, and skill building to enhance team performance and support individual growth, ensuring alignment with the organization's strategic goals. Collaborates with internal departments to maximize donor engagement and coordinate fundraising efforts effectively. Provides regular updates to Advancement leadership and key stakeholders on gift revenue performance and fundraising strategies. Stays informed about emerging trends and best practices in fundraising and philanthropy. Represents Gift Revenue Operations in executive meetings of the Advancement Systems and Services Team.

Gift Revenue Operations and Financial Management:
Establishes quality control standards and processes for the collection, recording, and maintenance of gift revenues, ensuring compliance with policies and regulations. Manages the accurate recording, receipting, and reconciliation of gifts and pledges, including coordination with finance for fund creation and documentation. Oversees donor acknowledgement processes and maintains gift-related data accuracy in constituent databases and accounting systems. Serves as a subject matter expert on gift revenue policies, processes, and procedures. Supports the Executive Director for escalation of Gift Acceptance Committee items related to due diligence, gift documentation, and gift acceptance.

Data, Systems, Analysis, and Reporting:
Utilizes data analytics tools to track and analyze gift revenue performance, providing insights for decision-making and service line enhancements. Leverages reports and dashboards to support senior staff and administrators in fundraising progress and campaign reporting. Identifies opportunities for reporting enhancements, system improvements, and innovative changes to boost the efficiency and value of gift revenue operations.

Compliance and Internal Controls:
Ensures compliance with policies, laws and regulations governing fundraising activities and donor relationships. Develops policies related to gift acceptance, administration, and financial management. Serves as a liaison to auditors and ensures appropriate documentation and compliance with audit requirements. Collaborates with others and acts as a resource to determine that the use of gift funds is consistent with donors' intentions; interprets donor restrictions and intentions; verifies compliance with established gift acceptance and administration policies. Promotes ethical guidelines, policies and practices related to managing privacy and confidentiality and appropriately safeguards constituent and donor information, payment information, proprietary data, reports, and analysis.