New 
Construction Quality Assurance/Quality Control Program Manager
 Microsoft | |
 United States, Wisconsin, Milwaukee | |
 Oct 05, 2024 | |
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OverviewMicrosoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world's largest online services. The role of the Construction Quality Assurance/Quality Control Program Manager is to provide technical support and leadership to serves as the intermediary between the general contractor, OEMs, and the project management team to ensure that installation activities meet quality standards, specifications, and regulatory requirements. The manager will act as the primary point of contact and liaison between the General Contractor (GC), vendors and the project management team for all quality assurance and quality control matters related to installation activities. This Manager will obtain and review testing laboratory reports as well as take action for non-compliant test results. The Construction QA/QC Program Manager will work closely with the GC to develop, distribute, and close out all items in Pre-Substantial Completion Punchlist. Assist with preparation and submittal of all required project close-out submittals and warranties. Include signed transmittal of acceptance of such items. You will be a relentless advocate for managing a safe site and will also collaborate with Microsoft Security, Microsoft IT, Project Engineering, MSFT Cx teams, and other internal groups to maintain the corporate vision and goals for the Project. In addition, this position will be responsible for coordinating and reviewing general contractor/vendor performance relative to equipment installation, networking and energization strategies. Other responsibilities include oversight with maintaining and improving project timelines. Additional tasks include participation in communications plans, and community involvement with support from Data Center Operations (DCOPs), and Data Center Services. The Construction QA/QC Program Manager PM works directly for the Director of Field Operations. This leader supports the strategic and tactical delivery of AI data center projects. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDevelop and maintain a detailed documentation vie NCR process Coordinate closely with the installation contractor and OEMs to ensure that installation activities adhere to project plans, specifications, and industry standards.Conduct regular inspections, audits, and quality checks of installation work to identify any defects, deviations, or Non-Conformances and ensure timely resolution.Provide guidance, support, and training to installation personnel, subcontractors, and OEM representatives on QA/QC requirements, best practices, and compliance measures.Monitor and evaluate the effectiveness of QA/QC measures and processes, identifying areas for improvement, implementing corrective actions as necessary and documented via NCRs.Facilitate communication and collaboration among all stakeholders involved in installation activities to address QA/QC issues, resolve conflicts, and ensure continuous improvement.Document and report QA/QC findings, including Non-Conformance, corrective actions, and lessons learned, to project management and relevant stakeholders.Compile and archive all job data upon completion of project.Monitor the delivery of items provided by major vendors and subcontractorsEmbody our Culture and Values | |