Overview
Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:
- Employee engagement, empowerment and growth
- Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better
- An atmosphere of caring and quality that cascades throughout the organization
Supervises, coordinates and monitors staff training and the oversight of the care for patients with behavioral treatment needs. This may be within the Behavioral Health Department. : Clinic, Hospital, EAP Services and/or Child Services~, CADT ~ Autism In-Home or a combination of multiple areas. The Behavioral Analysts' role is to oversee and enhance activities of employees within the unit/program areas to achieve objectives of quality service to patients. This role would have responsibilities for quality, methods of treatment delivery and monitoring of staff competency in caring for patients. They work in tandem and coordination with the Autism Program Supervisor/Manager and other responsible licensed program staff. This person is responsible to assist the program supervisor in ensuring regulatory program compliance.
Responsibilities
- Provides direct patient care, including intake, evaluation, and treatment. Follows documentation and billing guidelines (treatment planning every 60-90 days, documentation of every treatment session on progress note, document collaboration and consults, discharge planning, and appropriate charging)
- Participates in collaborative staffing(s) with psychologist, clinical staff, and supervisees
- Oversee quality implementation of Applied Behavioral Analysis, following guidelines set forth by the BCBA governing board (Behavior Analysis Certification Board). May include implementation of ABA and/or oversight of other trained, qualified partners in the implementation of ABA techniques and strategies.
- Provides regular staff trainings, and assesses supervisees for competencies in trained areas as needed
- Responsible for reviewing, evaluating, and communicating new research based guidelines for treatment, following evidence based models.
- May perform the work of subordinates, but less than 50%of the time. Assigns work in accordance with directives and objectives of upper management.
- Must possess a thorough knowledge of behavioral health services relevant in the field for assigned area, and have demonstrated skills in leadership and program management.
- Responsible for monitoring quality and performance measures within designated areas/programs. Ensures all data reporting is accurate, timely, and facilitates staff education as needed.
- Responsible for review and implementation of the behavioral health codes and regulations relevant to designated program areas.
- Active in participation of MercyCare initiatives that impact quality service or billing/payer systems for Options department
- Makes recommendations for annual budget planning.
- Provides feedback and recommendations for process improvement to improve productivity and profitability of clinic operations. Participates in appropriate health system committees.
- Interviews, supervises, and evaluates Program/treatment staff. Maintains effective staffing levels in all areas of the designated program.
- Assigns work and coordinates activities to maintain efficient workflow and facilitates staff education.
- Develops and facilitates specific department in-services including optimization of workflow for all facets of electronic medical records.
- Gathers and evaluates data, implements changes, makes recommendations for improvement, and provides solutions for problems.
- Revises, develops, and implements policies and procedures to maintain proper work flow for insurance, billing, patient accounts, and reception departments.
- Performs audits to review partner performance on an ongoing basis to ensure policies and procedures are being followed consistently.
- Tracks and measures volume of work assigned and patient flow/access to services.
- Coordinates functions within defined work group, works cooperatively with other work group supervisors to ensure smooth and timely processes and follow-up with patients. Conducts first line investigation of Service Recoveries and takes the L.E.A.D in timely maintenance of customer satisfaction. Calls upon Director promptly and communicates for direct involvement when circumstances warrant.
- Responsible for reviewing and communicating new government billing, regulations/guidelines, new managed care contracts, and industry publications.
Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Education and Experience
Master's degree in Applied Behavior Analysis. Current/active BCBA license in WI and/or IL. License coverage would reflect appropriate and necessary for the assigned program area.
Certification/Licensure
CPR and Managing Threatening Confrontations or other training as assigned within 90 days. Not required to perform Job role.
For those driving Mercyhealth vehicles: Maintain a valid driver's license. Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.
For those driving their personal vehicles: Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested. Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy
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