Practice Assistant II / 40 Hours / Day / Brookside Community Health Center
Brigham and Women's Hospital | |
United States, Massachusetts, Boston | |
3297 Washington Street (Show on map) | |
Sep 12, 2024 | |
Description
Brigham and Women's Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women's Hospital. Our service will be distinguished by the delivery of high-quality and safe patient care, respect and dignity in all interactions with patients, families and colleagues and by customer service excellence. All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas: People: Focus on serving the community through collaboration and respect Self Management: Accountability, professionalism and commitment to growth and development Organization: A commitment to quality, service and exceptional performance Meeting these expectations is key to the success of your department and the organization. - Perform administrative duties under minimal supervision at the highest proficiency level. - Act as a lead, assign and prioritize workflow, troubleshoot issues, assist with training and - orientation, and provide backup support for the Supervisor. - Provide guidance and help to other to resolve complex issues and problems. - Provide feedback to Supervisor and input into evaluating performance of staff. Assist with annual - competency assessments. - Assist Supervisor with interviewing for new staff - Assist with orientation and training for new and current staff. - Act as a super user for scheduling, registration, and billing systems. Provide training and - assistance to others in these areas. - May perform more complex or specialized functions (i.e. surgical scheduling) at highest - competency level. - Assist with training and orienting staff as needed. - Provide cross coverage as needed. - Assist with special projects as directed. - Follow HIPAA guidelines for the management of patient privacy and confidentiality. - Other duties, as assigned. Qualifications
QUALIFICATIONS:
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
WORKING CONDITIONS: Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products. HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. EEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location
:
MA-Jamaica Plain-BWH Jamaica Plain Brookside Community Health Center
Work Locations
:
BWH Jamaica Plain Brookside Community Health Center
3297 Washington St
Jamiaca Plain
02130 Job
:
Practice Assistant/Patient Services Coord
Organization
:
Brigham & Women's Hospital(BWH)
Schedule
:
Full-time
Standard Hours
:
40
Shift
:
Day Job
Posted Shift Description
:
Monday-Thursday: 10:30am- 7pm
Fridays: 8:30am-5pm Main responsibility: CALL CENTER (Monday - Thursday 5pm-7pm covering front desk) Employee Status
:
Regular
Recruiting Department
:
Brigham & Women's Hospital
Job Posting
:
Sep 12, 2024
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