Lead Dispatcher / 16 Hours / weekend evening and Holidays/ BWH Central Transport
Brigham and Women's Hospital | |
United States, Massachusetts, Boston | |
60 Fenwood Road (Show on map) | |
Sep 12, 2024 | |
Description
General Summary / Overview Statement While assisting the area supervisor, this position provides technical supervision to Central Transport Transporters and messengers, to ensure that we provide a safe, courteous and timely transport of patients and patient care related items and equipment. The scope of supervisory responsibility is limited to occasional direction, guidance and explanation, in addition to performing any or all of the tasks performed by the Escort Transporters, Escort Messengers and equipment techs. Capable of handling all Central Transport assignments and dispatch assignments to transporters . Principal Duties and Responsibilities for Lead Escort Messengers
C. Service
Qualifications
Service Excellence Abilities
Acheivment Motivation(Looks to make things systemically better.)
Sets Priorities based upon looking at all alternatives and then determining the best potential outcome.
Concern for Order(Pays attention to details and organizes them.)
Develops and uses systems to organize and keep track of information.
Self Confidence(Presents self impressively and with a positive outlook.)
States own position clearly and confidently at all times.
Analytical Thinking(Understands and applies problem solving techniques.)
Uses several techniques to identify /break apart complex problems to reach a conclusion.
Future Thinking(Thinks ahead to act on future needs or prevent problems.)
Continuously thinks of ways to avoid problems beforehand.
Information Seeking(Gathers information for self and/or others)
Continuously pursues information from a variety of sources and individuals to improve decision-making.
Developing Others(Looks to develop skills and behaviors of others.)
Gives specific feedback on performance, expresses positive expectations for future performance, and gives direction or demonstrations with reasons or rationale.
Customer Service Focus(Acts on behalf of the patient/customer)
Seeks information about the real, underlying needs of the customers/patients, and matches products and/ or services to those needs.
Inquiry(Seeks to understand what others are saying, feeling and thinking.)
Responds to people's concerns by altering own behavior in a helpful, responsive way.
Teamwork & Cooperation(Looks to achieve results as a team and generally respects other team members.)
Promotes a friendly climate, good morale and cooperation for all team members and co-workers.
Working Conditions
Work requires prolonged walking, standing, and pushing patient transportation vehicles. Lifting and guiding patients onto transportation vehicles with assistance of other personnel.
Office working conditions are clean and well-lighted, in a reasonably quiet and professional environment. Brigham and Women's Hospital is a fragrance control environment.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Primary Location
:
MA-Boston-BWH Boston Main Campus
Work Locations
:
BWH Boston Main Campus
75 Francis St
Boston
02115 Job
:
EnviroServ/HouseKeep/Transport - Other
Organization
:
Brigham & Women's Hospital(BWH)
Schedule
:
Part-time
Standard Hours
:
16
Shift
:
Evening Job
Employee Status
:
Regular
Recruiting Department
:
Brigham & Women's Hospital
Job Posting
:
Sep 12, 2024
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