Self-Help - Office Assistant

East Carolina University

United States, North Carolina, Greenville

Sep 12, 2024

Position Details

Position Information

Advertising Department	UNIVERSITY ADVANCEMENT
Academic Term/Year	Fall 2024/Spring 2025
Position Title	Self-Help - Office Assistant
Posting Number	06627
Position Number	06627
Student Job Category	Student - Self-Help Campus Job
Number of Vacancies	1
Job Description	ECU Department of University Advancement is currently seeking an Office Assistant to perform the duties that are listed below. Responsibilities and expectations include: Providing customer service in the office and at events: acknowledging and greeting students, staff, faculty and university guests, have knowledge of campus resources and departmental functions to work with faculty, staff, students and guests of the University to connect each to resources as appropriate and assisting with navigating through campus and keep supervisor informed, help create a welcoming environment. Providing clerical aid: to be able to file records, maintain records and logs, answer telephone calls and relay messages to the appropriate contact, be able to operate common office equipment such as computers, copiers, scanners, calculators, fax, etc. Serving as an administrator: complete all necessary paperwork, forms, create and update reports, support the operations team in scheduling and creating solicitation materials, and ability to maintain logs and tasks as required. Maintaining a positive attitude and a genuine interest in helping individuals from across the university who may visit the office. Providing quality customer service by using active listening, critical thinking and problem solving skills Speaking clearly and effectively both on the phone and in person Utilizing a multi-line phone and voice mail system to receive/transfer calls and check/respond to messages Maintaining composure and self-confidence during peak business hours Following detailed policies/procedures consistently Upholding confidentiality standards by not disclosing information about donors to others Being a dependable member of the team by arriving on-time for scheduled work hours and thoroughly and accurately meeting responsibilities Managing multiple tasks at once Maintaining a neat and organized work space and appearance (business casual dress is required) Receiving feedback/constructive criticism from supervisor(s) and using this towards continued individual growth
Preferred (Majors, Experience, GPA, etc.)	Candidate must be a student currently enrolled at ECU, possess and maintain a minimum of 2.25 GPA, and be in good disciplinary and academic standing with ECU. Candidate must be able to work every weekday, Monday - Friday mornings or afternoons while ensuring additional office coverage for lunch from 12-1 p.m. or 1-2 p.m. Desired candidate will have administrative/clerical experience with an emphasis on office organization (phone answering, mail merging) and event assistance, attention to detail, and a high-level of confidentiality. Desired candidate will have a strong work ethic. Candidate should be proficient in Outlook, Word, Excel, PowerPoint and Adobe Pro.
Special Instructions to Applicant	Please upload your resume and references online. Please include your current and accurate availability.
Quick Link for Direct Access	https://ecu.peopleadmin.com/postings/74914
Open Date	09/12/2024
Close Date	09/26/2024
Open Until Filled	No