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Residence Hall Custodial Supervisor

Elmhurst University
United States, Illinois, Elmhurst
190 South Prospect Avenue (Show on map)
Sep 12, 2024
Posting Text


Posting Number S00561P
Position Status Non-Exempt
Reporting Relationship(s) Facilities Operations Manager
Supervisory Relationships

  • Residence Hall Custodians
  • Student Workers

Job Summary
This position is responsible for organizing and directing all work required for the cleaning and upkeep of all University residence halls. Oversees the Residence Hall Custodial team and works alongside the team. Ensures that all custodial duties are done safely, completely, and in a timely fashion, and that all completed work is up to standard. In addition to supervising the team in their areas, this position is also responsible for completing custodial duties in an assigned area.
Salary Grade
Essential Functions

  • Performs custodial tasks within assigned area, including, but not limited to, trash collection and removal, dusting, cleaning walls, windows, floors, and other flat services, sanitizing bathrooms and kitchenettes, etc.
  • Trains, supervises, and evaluates the Residence Hall Custodial team in all assigned tasks and projects and works alongside the team. The team includes full-time custodians, part-time student employees, and, when applicable, outside contractors hired by the Facilities Operations Manager for residence hall custodial work.
  • Establishes, maintains, and fosters a positive and effective working relationship with the Residence Hall Custodial team and with others contacted in the course of work.
  • Organizes the Residence Hall Custodial team's work through the setting of priorities, schedules, and deadlines.
  • Instructs the Residence Hall Custodial team in and ensures its compliance with department policies and procedures relating to assigned duties.
  • Works to ensure the safety of the Residence Hall Custodial team through regular safety inspections of equipment and review of procedures.
  • Orders, inventories, and maintains custodial equipment and supplies sufficient for the safe and effective completion of all custodial work in the residence halls.
  • Conducts regular inspections of the residence halls to identify custodial needs.
  • Reports serious or ongoing maintenance and security problems to the Facilities Operations Manager.
  • Inspects cleaned areas, noting where work has not been done to standard and providing feedback to Custodians responsible for those areas to improve performance.
  • Monitors and documents concerns regarding any recurrent performance problems as needed.
  • In coordination with the Facilities Operations Manager, implements performance improvement measures and/or training to be provided in relation to performance improvement of Custodians.
  • Assists with arranging and participates in selected seminars and other training to improve and update methods, equipment, and supplies.
  • Coordinates the summer residence hall repair and room cleaning schedules with the Facilities Operations Manager, Residence Life Director, and Conference and Events Services Director.
  • Coordinates with the Office of Residence Life and the Office of Conference and Event Services to ensure residence halls are ready and clean for special events and summer conferences.

Other Duties and Responsibilities
  • Performs other duties as assigned.
Minimum Qualifications

  • High school diploma or GED.
  • Three years of custodial experience.
  • Previous supervisory experience.
  • Knowledge of custodial equipment and supplies including their proper usage.
  • Experience with special project skills, e.g., floor stripping, carpet shampooing, etc.
  • Good oral and written communications skills.
  • Ability to make competent decisions concerning custodial duties and to provide constructive feedback where and when needed.
  • Ability to motivate fellow employees and foster a collaborative team spirit and to demonstrate and maintain leadership by acting as a role model for fellow employees.
  • Ability to work well with students, faculty, staff and the general public.
  • Ability to handle emergency situations in a calm and professional manner.
  • Willingness to work overtime as needed, including on weekends.

Preferred Qualifications

  • Associate degree.
  • Previous custodial experience in a residential setting.

Working Conditions/Physical Requirements
Employee is subject to both indoor and outdoor environmental conditions (temperatures varying from below 32 degrees to over 90 degrees) for periods of over one hour, subject to hazards such as proximity to moving parts, electrical current, etc., and involves heavy work exerting up to 100 pounds of force occasionally, and/or in excess of 50 pounds frequently, and/or up to 20 pounds of force constantly in order to move objects. Must be able to climb stairs and ladders and lift 50 pounds.
Work Hours
Posting Date 06/26/2024
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Elmhurst University is a leading four-year institution of higher education that seamlessly blends liberal learning and professional preparation to help students reach their full potential. Founded in 1871, Elmhurst now offers more than 70 undergraduate programs of study, more than 20 graduate and certificate programs in flexible formats, and the Elmhurst Learning and Success Academy for young adults with differing abilities. Elmhurst University is among the top-ranked colleges and universities in the Midwest, according to U.S. News & World Report.

Recruiting and retaining a diverse workforce is a critical component of the University's mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an equal opportunity Employer. Elmhurst University prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.
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