Analyst, Credit

Job Title: Credit Analyst

Work Schedule: Monday - Friday 8:00 - 5:00 Mon. - Wed., in office Thurs. - Fri. remote after completing training.

Salary Range: $43,900 - $55,000

Essential Functions:

* Reconcile customer statements/billings

* Minimize bad debt risk and maximize accounts receivable collections

* Conduct collection calls to collect Accounts Receivables

* Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos

* Accountable for reducing delinquency for assigned accounts

* Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

* Enlist the efforts of sales and senior management when necessary to accelerate the collection process

* Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis

* Establish and maintain effective and cooperative working relationships with dealers and sales

* Weekly and monthly reporting to direct supervisor

* Monthly Delinquency notices

* Processing monthly credit memos and the appropriate reporting

* High volume phone calls to assigned delinquent customers

* Reconcile customer disputes as they pertain to payment of outstanding balances that are due

* Conduct credit checks on all customer, establish and manage limits

* Make recommendations to improve quality of invoicing and collection procedures

* Supervise all collection activity, and ensure the accounts are paid promptly

* Ensure credit administrators are utilizing proper controls and complying with financial policies

* Participate in the monthly period end reporting process

* Required Skills and Abilities:

* 3-5 years High Volume Corporate Collections experience.

* Knowledge of Billing and Collections procedures

* Accounts Receivable knowledge/experience a plus

* Strong attention to detail, goal oriented

* Commitment to excellent customer service

* Excellent written and verbal communication abilities

* Ability to prioritize and manage multiple responsibilities