Workday HCM Configurator

Engineering a world of possibilities

Primary Responsibilities

Configuration and Problem Diagnostics

• Customize and configure Workday HR and Benefits modules to align with business processes and requirements.

• Work with Security Administrator to customize and configure security settings within the Workday platform.

• Design and implement custom reports and dashboards using Workday tools and technologies.

• Partner with the Security Administrator and Colorado School of Mines policies for assigning security.

• Identify opportunities for operational efficiencies and improvements in business process designs.

• Provide design recommendations to business partners and senior leaders.

• Analyze the current environment for continuous improvement opportunities

• Create comprehensive documentation of system changes in our document library.

Collaboration

• Establish and maintain effective communication channels with the Human Resources department and the Business Systems and Functional Support teams as well as campus business units.

• Collaborate with stakeholders to gather and analyze business requirements for system enhancements and optimizations.

• Translate business needs into technical specifications and system configurations.

• Support the implementation of new Workday features, modules, and enhancements.

• Develop and execute test plans to ensure system functionality, data accuracy, and compliance with business requirements.

• Provide user support and troubleshooting assistance for Workday-related issues.

• Develop and deliver training sessions and documentation to educate end-users on system functionality and best practices.

• Facilitate and document user acceptance testing with stakeholders

Documentation and Knowledge Base:

• Document each customer interaction, including the issue, resolution, and any additional information.

• Maintain detailed records of user interactions, technical issues, and solutions provided. Create and update documentation, knowledge base articles, SOPS, workflows and FAQs to facilitate self-help resources for users.

• Contribute to the development and maintenance of a knowledge base to facilitate quicker issue resolution.

• Understanding and documentation of current business processes

• SOP/ Workflow documentation and maintenance

• Ensure data integrity and consistency within the Workday system.

• Define and enforce data governance policies, procedures, and security controls.

Continuous Learning:

• Stay informed about product updates, industry trends, and emerging technologies to enhance technical knowledge and support capabilities.

• Stay updated on Workday releases, features, and best practices.

• Identify opportunities for system optimization, process improvement, and automation.

Minimum Qualifications

• Bachelor's degree in related field
• 5-7 years of technical experience
• Minimum of 2 years of experience Minimum in configuring and supporting ERP modules such as HR, Benefits, or Payroll; specifically Workday.
• Proficiency in Workday configuration tools (e.g., Workday Studio, EIBs).
• Knowledge of programming languages (e.g., XML, XSLT, JavaScript) and integration technologies (e.g., RESTful APIs).
• An Agile mindset with a drive toward delivering value through continuous improvements aligned to business needs
• Strong analytical and problem-solving skills with the ability to understand complex business processes and requirements.
• Excellent communication skills, both verbal and written including the ability to adapt language and communication strategies based on audience
• Knowledge of ticketing systems and customer support tools.

Salary and Benefits

$93,000 - 100,000

Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Flexible health and dental care options
• Generous sick/vacation time: 13 paid holidays per year - including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center and the Colorado State Employee Assistance Program (CSEAP). Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to mines.edu/human-resources/benefits.

How to Apply

Applicants must:

Complete an online application (personal information, demographic information, veteran status)

• Upload a resume or CV
• Upload a cover letter

This posting will close at 11:59 p.m. on October 6, 2024. Applications may not be accepted after that date.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Mines welcomes everyone to our team; in your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities to promote diversity and inclusion at Mines. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request a reasonable accommodation by contacting our Human Resources team at hr@mines.edu or 303.273.3250 for assistance.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines' scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that's manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 "Very High Activity" research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size - roughly 7,000 undergraduate and graduate students - also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus - nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don't get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails - and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world's problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines' commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting