Chem-Aqua Equipment Support Specialist (CA700)

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Chem-Aqua - Equipment Support Specialist

Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy.

TheEquipment Support Specialistwill be responsible for providing quality, reliable, cost effective, pretreatment and chemical feed systems, which require a minimum of installation time and mechanical/electrical expertise of our sales force, and customers. Our primary business and revenue stream is the sale of water treatment chemicals. The primary goal of the Equipment Support Specialist is to provide technical support to minimize the time spent by our field force for equipment installation and start-up, while maximizing the time available for the pursuit of new chemical sales and business.

Job Functions:

• Prepare application quotes using GOE (Global Order Entry), and Bid programs
• Review equipment orders for proper application based on Chem-Aqua boiler, cooling, and pre-treatment survey information along with Boiler-solve/Cool-solve calculations, prior to final approval for Equipment Divisionk manufacture
• Troubleshoot water treatment equipment locally (on-site) or remotely (phone, email, voicemail, etc.
• Prepare written technical instructions for equipment as it relates to water treatment equipment
• Use mathematical formulas to size water treatment equipment
• Issue and evaluate return authorizations on defective equipment under warranty
• Create equipment part codes on new equipment purchased
• Quality control feed and control systems prior to shipment (i.e. AquaDART)
• Manage online communications using Advantage's web portal. This includes connecting controllers to modems, setting up users, assigning users to controllers, setting up graphical interface screens, and configuring reports
• Train,employees, field personnel, and customers in the equipment, tools, work techniques, and skills required to accomplish assignments
• Manage and complete special projects set forth by the Equipment Support Manager

Qualifications and Capabilities

• The ideal candidate will have a minimum of 2 years experience in manufacturing water treatment equipment, or a two-year technical degree from an accredited technical school
• Must have a general knowledge of electrical systems and operating a multi-meter
• Knowledge of how to read mechanical and electrical drawings
• Proficient use of computer software such as Microsoft Word, Access, Excel, Outlook, and Oracle
• Ability to use analytical and control equipment

Physical

• Must have physical strength and ability tolift up to 40lbs, and carry such a weight for 100 feet
• Must have good visual ability for close-up observations anduse of analytical and control equipment
• Must have good depth perception and ability to distnguish different colors
• Must have hearing sufficient to hear verbal and audible signals at a moderate distance
• Must be conditioned to sustain work in 115 degree mechanical room(s)

Other

• Must have a valid Drivers License
• Must have reading ability sufficient to read technical manuals, mechanical and electrical drawings, trade magazines, and other technical materials
• Must have writing ability sufficient to write correspondence, proposals, technical literature, and instructions
• Must have good communication skills todeal with the publc and to work cooperatively with sales force and other company employees

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.