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Manager, Learning Center

Harford Community College
paid time off, tuition assistance
United States, Maryland, Bel Air
401 Thomas Run Road (Show on map)
Sep 13, 2024
Position Information


Position Title Manager, Learning Center
Posting Category Full-Time Staff
Starting salary range $60,774-$79,007
Faculty Position (if applicable)
About Harford Community College
Harford Community College has served as an anchor institution in Harford County since its inception in 1957. We are a mid-sized, comprehensive college committed to serving our community through high caliber educational offerings and cultural events.

HCC's mission of "Grow. Achieve. Inspire. Contribute." and our vision of continuously striving for satisfaction, completion, and success throughout the College community is demonstrated by our shared organizational values of Agency, Equity and Inclusion, Communication and Collaboration, Respect, and Innovation. Harford Community College is an Achieving the Dream institution, joining a network of higher education institutions and partners to enhance community college student opportunity, access, and success.

Our beautiful, 352-acre campus is conveniently located near Baltimore, MD; Philadelphia, PA; Washington, DC; and Wilmington, DE. We offer more than 80 affordable degree and certificate programs to nearly 2,000 full-time and 7,500 part-time students, as well as a wide variety of noncredit continuing education courses to nearly 11,000 students per year.
Affirmative Action and Equal Employment Opportunity Statement
Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ ADAA employer that values, embraces, and supports diversity in the College community.
Job Description
The Learning Center Manager oversees the day-to-day operations of the College's Learning Center, providing leadership and direction to ensure the center supports the academic success of our diverse student population. This position develops and implements data-informed academic support initiatives in collaboration with administration, faculty, and staff across campus. This position is also responsible for analyzing service usage data; training, scheduling, and supervising staff; and ensuring effective and efficient operations.
Duties include but are not limited to:

  • Manage and mentor a team of academic tutors.
  • Coordinate with faculty, administrators, and staff to identify and address student needs and learning challenges.
  • Develop, implement, and assess data-informed learning initiatives, programs, and workshops that enhance student academic skills and success.
  • Oversee the design and execution of tutoring services and supplementary instruction.
  • Develop and implement policies and procedures to enhance operational efficiency and effectiveness.
  • Participate in college committees and workgroups related to student success and academic support.


This is an exempt, professional staff position and includes a comprehensive benefits package offering medical, dental and vision coverage; generous paid time off; tuition assistance; and retirement savings.
Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position
Required Education
Bachelor's degree in a related field required.
Required Experience
Minimum of 2 years of experience in academic support services and 2 years of supervisory experience
Required Knowledge, Skills, & Abilities

  • Ability to supervise operations of the Learning Center, including hiring, training, supervising, and evaluating staff, delegating workloads, and monitoring equipment
  • Ability to ensure compliance with laws and regulations
  • Ability to assist with budgetary functions
  • Strong leadership and team management skills
  • Excellent interpersonal and communication skills
  • Experience developing and implementing academic initiatives and workshops
  • Ability to collect, analyze, and use data to drive decision-making
  • Proficiency with educational technologies and online learning platforms

Preferred Qualifications

  • Master's degree in a related field
  • Experience working in academic support services for a community college
  • Tutoring experience

Hours per Week 40 - 100%
General Weekly Work Schedule
Monday to Friday, 8:30 a.m. to 4:30 p.m. Saturday and evening hours may be required at specific times of the semester. Final schedule to be determined by the supervisor.
Posting Detail Information


Posting Number 2024-158FSFA
Number of Vacancies 1
Open Date
Close Date 10/06/2024
Open Until Filled No
Applied = 0

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