Radio Repair Technician

Motorola Solutions
paid holidays, 401(k)
United States, Maryland, Lanham
Nov 08, 2024
Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewThe Motorola Federal Technical Center (FTC), located in Lanham, MD, is the most advanced and secure radio repair network support services center of its kind in the world. The FTC is dedicated to servicing U.S. Federal Government subscriber equipment and the state-of-the-art facility services two-way portables and mobile radios for conventional and trunked technologies. The FTC specializes in encrypted communications, and is both ISO 9001:2015 and Intrinsically-Safe registered via Underwriter's Laboratory quarterly inspections. Job Description Responsibilities: Set-up, adjust and operate test equipment as directed or following a defined procedure Monitor processes and collect & report process related data Monitor equipment performance Perform test runs and document machine performance Troubleshoot and diagnose typical problems with processes and equipment under direction or following documented methods Repair or take pro-active measures to prevent the diagnosed problem Collect data and validate results Utilize existing data collection consistently and accurately Support network peripherals linked to Motorola Solutions' applications Monitor AI/ML model usage and accuracy to predict initial material needed to repair subscribers and mobiles Network support that pertains to routing IP's, preventative maintenance, cabling, ISP, security, ChromeCast Support device LTE processes that include SIM/Carrier change Provide feedback on PC enhancements/maintenance Review reporting capabilities for automation Preferred Qualifications: Good communication skills verbal and written Data collection and analysis Working knowledge of Two-way radios and RF communications, computer/networking skills preferred Advance PC operation skills and configuration, software platforms and operating systems (WIN 10, 11, MS DOS) are essential Manage accurate and updated documentation, charts, and reports. Advance knowledge of networking systems Basic Requirements Required Skills: Associates Degree in IT, Computer InformationSystems, or Technology Experience with Two-way radios required. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. #LI-JM3 #LI-ONSITE Travel RequirementsUnder 10% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanNo Our U.S.Benefitsinclude: Incentive Bonus Plans Medical, Dental, Visionbenefits 401K with Company Match 10 Paid Holidays GenerousPaidTime Off Packages Employee Stock Purchase Plan PaidParental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.