Administrative Support Associate

High school diploma or equivalency and four years of progressively responsible administrative/office management experience, including some experience as a lead worker; or an associate degree in business/accounting and two years work experience in administrative/ office preferably in higher education industry. Two years service counter experience, with excellent customer service skills. Experience in cash register operations and using computers and office software and equipment (fax/copier/printer).
Experience working with CSGOld and Micros PoS a plus. Preferred candidate will be detail oriented, work with a high degree of accuracy,able to multitask and meet changing deadlines, and be self directed. Excellent written communication skills are expected. Must possess excellent and professional verbal communication skills.

None

This position is responsible for the training of students and serving as a resource to staff on cashiering functions, all functionality of the Aggie OneCard, and all office protocols, as well as the the day-to-day activities to ensure accounting functions run accurately and effectively. Responsibilities include establishing financial status by developing and implementing processes for collecting, analyzing, verifying and reporting information. This position will work closely with the department financial team. Must be able to assist OneCard during special events - Athletic and campus events.

The Mission of the Aggie OneCard office is to provide a universal card used for
identification, library use, meal card, debit account, door access, etc. This office is the primary location and contact for all users of the Aggie OneCard; these users include, but are not limited to faculty, staff, students, parents, deans, department heads and others. The office will strive to educate cardholders about services and options available via the OneCard and assist patrons in card usage. The Aggie OneCard Office will also serve the campus community as a resource for general university information.

1. Assists with the daily functions of the office, ensuring productivity and quality of output.
2. Assigns job duties to students as needed.
3. Manages student schedules and attendance.
4. Trains students and new staff on procedures.
5. Coordinates and organizes the various activities/projects both internal and external to the office.
6. Completes projects with limited supervision.
7. Serve as resource to other University departments and outside agencies; provide information and assist with resolution of problems.
8. Perform other duties as assigned.

1. Maintain the daily operations of the accounting activities including month and end-year process, accounts payable/receivable, treasury deposits and cash receipts, general ledger and statements, cash flow forecasting, revenue and expenditure variance analysis, account statement reconciliations, debt activity.
2. Monitor and analyze accounting data and produce financial reports or statements.
3. Coordinate and complete annual audits.
4. Meet financial accounting objectives and deadlines.
5. Establish and maintain fiscal files and records to document transactions.
6. Resolve billing issues with vendors.
7. Balance and reconcile accounts, prepare reports, collect and maintain detailed records. Review and update information in accounting systems, perform analyses and verify data for accuracy and completeness.
8. Perform basic data entry and the creation of purchase orders.
9. Responsible for the ordering of office supplies and equipment as needed.
10. Assists in the preparation of department budgets.
11. Responsible for making daily deposits per university guidelines.

1. Competency in MS Office and accounting software.
2. Data entry and word processing skills.
3. Set up, use and maintain spreadsheet applications.
4. Ability to manipulate large amounts of data.
5. Ability to perform filing and record keeping tasks.
6. Basic accounting practices and procedures.
7. Prepare and process invoices, requisitions, and other University accounting forms.
8. Attend and participate in trainings and other professional development activity.
9. Maintain current knowledge and assure implementation of university policies and procedures as well as cash/credit transactions are handled per university guidelines.

Frequent interaction either via telephone or a face to face conversation with various patrons, from young adults, to students, patrons, guardians, faculty and staff.

Create professional documents with detailed information.

Frequent correspondence to patron inquiries with a clear context, precise and direct to the point.

Assists supervisor with the recruitment of new student staff as needed.

Responsible for coordinating regular meetings with students supporting the office.

Position must be comfortable being the spokesman to provide informational presentations on OneCard operations and procedures.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more: