Gift Services Specialist

North Carolina Agricultural & Technical State University

$44,520 - $50,831

life insurance, flexible benefit account, paid holidays, sick time, 401(k), 403(b)

United States, North Carolina, Greensboro

Sep 13, 2024

Posting Details

Classification Information

Position/Classification Title	Administrative Support Spec
Classification Type	SHRA
Position required to work during periods of adverse weather or other emergencies:	P - Pandemic Mandatory On Site
Minimum Experience/Education	High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Years Experience, Skills, Training, Education	Preferred experience working in fundraising databases, specifically Raiser's Edge.
Required License or Certification

Position Overview

Primary Purpose of Position	The Assistant Director of Gift Services for University Advancement is responsible for supporting the strategic goals and operational effectiveness of the Gift Services team. This role ensures accurate processing, acknowledgment, and reporting of gifts and pledges, maintains high standards of donor data integrity, and provides excellent customer service to internal and external stakeholders. The Assistant Director collaborates with various departments within University Advancement to streamline processes, enhance donor experiences, and support fundraising initiatives.
Primary Function of Organizational Unit	The mission of the division is to support the University' goals through the enhancement and management of private resources by expanding opportunities for engagement of diverse constituencies, increasing the University's resources, and providing world class stewardship of private resources. University Advancement is one of the major administrative divisions at North Carolina A&T State University, which is a constituent institution of the University of North Carolina System. The division is made up of five distinct units and organizations: University Development, Advancement Operations, Alumni Relations, and the Foundation for N.C. A&T State University, Inc. Additionally, the division supports athletic development in collaboration with the Aggie Athletic Foundation, Inc. and the Department of Athletics.
Work Hours	8 am - 5 pm on Monday - Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Key Responsibilities and Related Competencies

Required Competency	Decision Making and/or Problem Solving
Duties	Ensure compliance with all relevant university policies, state and federal regulations, and industry standards. Assist in the development and implementation of policies and procedures related to gift processing and donor relations.

Required Competency	Data/Information/Records Management
Duties	Maintain and update donor records in the advancement database, ensuring data accuracy and completeness. Conduct regular audits of gift records to ensure compliance with university policies and donor intentions. Implement best practices for data entry, maintenance, and security.

Required Competency	Communication
Duties	Provide exceptional customer service to donors, alumni, and university staff, addressing inquiries and resolving issues promptly. Work closely with the Development, Alumni Relations, and Finance teams to ensure alignment and coordination of gift-related activities. Participate in cross-functional projects and initiatives to enhance the overall effectiveness of University Advancement.

Required Competency	Program Knowledge
Duties	Oversee the accurate and timely processing of all gifts and pledges, ensuring compliance with university policies and IRS regulations. Ensure prompt acknowledgment and receipting of gifts, maintaining high standards of accuracy and donor recognition. Collaborate with the Director of Gift Services to develop and implement procedures for efficient gift processing.

Position Information

Working Title	Gift Services Specialist
Competency Level	Advanced
Position Number	003132
Recruitment Range	$44,520 - $50,831
FLSA	Non-Exempt
Appointment Type	Permanent - Full-time
FTE	40 hours/week, 12 months
If Time Limited, Appointment Length
Organizational Division	Assoc VC for Advancement Operations
Organizational Location	VC for University Advancement
Organizational Unit	Advancement -Gift Records

Posting Detail Information

Posting Number	SHRA2700
Open Date	09/13/2024
Close Date	10/05/2026
Special Instructions to Applicant	You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employees include the following and more: Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Blue Cross Blue Shield of NC - Health Benefits NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans - 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link	https://jobs.ncat.edu/postings/34276