Simulation and Dental Laboratory Operations Coordinator

• Actively participate in laboratory exercises, providing instructional materials and lectures on laboratory procedures, technology, and management.
• Produce and maintain training aids, including coordinating digital and stone cast fabrication for preclinical courses.
• Correspond with vendors regarding payments, invoices, investigate discrepancies, and ensure procurement documentation is matched and processed timely.
• Maintain and update vendor databases and organize files systematically.
• Assist with annual inventories, preparing student kits, and ordering student apparel, including smocks and gloves.
• Support and maintain quality assurance for all clinical cases and laboratory operations, adhering to departmental policies and procedures.
• Maintain material safety data sheets and update the Environmental Health & Safety Specialist as necessary.
• Support developing and implementing digital technologies within the clinic and laboratory settings.
• Manage day-to-day operations of the student store, including cashiering, customer service via various communication platforms, and merchandise display.
• Design, select, order, and monitor the inventory of apparel and insignia that aligns with the University brand.
• Compose correspondence, create flyers, and manage notifications relating to store policies and updates.
• This position supports Sim Lab training and dental laboratory professional services. Its primary duty is assisting students in obtaining the materials and equipment they need for their instruction and selling the items that students choose to purchase.
• Perform other duties as assigned, ensuring flexible coverage of staff needs and operational demands.

• High School Diploma or GED.
• Five (5) years of field experience.
• Certified Dental Technician (CDT); Graduate of an accredited two-year dental laboratory technology program.

• Bachelor's Degree in a related field.
• Five (5) years as a Certified Dental Technician focusing on ceramics and experience in customer service or retail operations.
• Additional courses or experience in teaching, prosthodontics, and related fields.
• Administrative or retail management experience, particularly in a higher education or healthcare setting.
• Previous customer service experience.
• Experience with the use of inventory control systems.
• Basic oral anatomy, dental materials, basic accounting, retail practices, and inventory control principles.
• Construct and explain various dental prostheses, monitor clinical designs, manage inventory using POS systems, and communicate effectively across all levels of interaction
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.