Rental Supervisor - Winter 24/25
Crystal Mountain Resort | |
paid time off, 401(k) | |
United States, Washington, Enumclaw | |
33914 Crystal Mountain Boulevard (Show on map) | |
Sep 13, 2024 | |
Seasonal (Seasonal)
WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team! BIG PEAKS, BIGGER PERKS Employee perks:
Title: Rental Supervisor Department: Rental-Demo Position Reports to: Rental & Retail Sr Manager, Rental Assistant Manager, Direct Reports: 20-25 Location: United States - Washington-Crystal Mountain Wage Range: $24-27 JOB SUMMARY The Rental -Demo Supervisor is responsible for overseeing a team of up to 20-25 staff. The new on-mountain location provides full-service Demo, Performance and Sport level rentals and return of rental equipment. This winter the way in which we operate will be very different. The position will need a strong business acumen to evaluate business needs and to prioritize work. To successfully manage your team, you will need a strong dedication to the guest experience, the staff, and the ability to drive the team's success through analytics and benchmarking. Continual use of KPI's to make business and staffing decisions is critical as well. The Rental Supervisor must be able to train team in all rental success activities to include fitting boots, selecting, and adjusting skis and snowboards, maintenance, paperwork, and inventory of all equipment. The Rental Supervisor will be overseeing the daily operations and ongoing success of their Rental facility. They will ensure all daily operational duties are completed satisfactorily either personally or through subordinate staff. The Supervisor is responsible for generating revenues in their specific location through rentals and retail oversight. Rentals also oversees and works with the Repair shop and Ski and Bag Storage. The position may require you to work on weekends and holidays and must be able to work mornings and evenings throughout the ski season. The Supervisor must possess good written and oral communication skills, computer skills, a team player attitude, and reliable cash handling skills. They will be responsible for the daily opening and closing of location, staff management, daily and weekly reports, as well as merchandise inventory control. In addition, they will consistently follow all Crystal Mountain policies and procedures, all applicable laws (federal, state, and local), and all health and safety protocols. As a Flex Year-round position, the Rental-Demo Supervisor would move into other operations in summer, or potentially newly developed summer activities as our Resort continues to grow. ESSENTIAL DUTIES
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS
QUALIFICATIONS AND SKILLS
PHYSICAL DEMANDS AND WORKING CONDITIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Crystal Mountain Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Crystal Mountain to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Crystal Mountain is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law. |